Healthcare Administrative Assistant & Data Coordinator

Hcshiring; Macon (GA); On-site; USD 30,000 - 42,000; Full time

Job summary

Hcshiring in Georgia is seeking a diligent administrative professional to support case management operations. You will handle calls, manage member data, and coordinate referrals, reporting to supervisors and ensuring accurate filing and timely communications.

The role requires strong organizational skills, attention to detail, and the ability to maintain confidential information within a healthcare-oriented environment. On-site position with standard office hours.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Answer and redirect all incoming calls courteously and professionally.
• Reconcile service delivery from providers to each member on a monthly basis and report discrepancies to supervisor.
• Maintain copies of Member Information Forms (MIFs) and enter data into the member's electronic database.
• Receive provider referrals from Case Managers and file them in the member's chart.
• Screen member referrals received from the home office secretary.
• Forward census to the home office on a weekly basis.
• Record minutes of staff and provider meetings and other directives from supervision.
• Maintain a current list of providers and Primary Care Physicians (PCPs) including addresses and phone numbers and update the home office with changes.
• Maintain list of member Emergency Room visits and hospital admissions.
• Submit supply order lists to SCM Home Office as directed.
• Type memos, correspondence, reports, and other documents as directed.
• Send faxes as needed and distribute incoming faxes to recipients.
• Compile and enter information for various computer reports and print/distribute as directed.
• Mail materials using various methods and services as directed.
• Daily upkeep of office machines (changing cartridges, stocking paper).
• Order from home office and ensure new member charts and reassessment packets are available to staff.
• Print and make available certain forms for staff at all times.
• In absence of the Case Manager, process calls related to member transportation issues and resolve; contact Case Manager Supervisor if assistance is needed.
• Run local errands including post office visits and local purchases.
• Attend staff meetings and in-services as directed; perform other duties as directed.

Education

High School Diploma or equivalent

Job description

Hcshiring in Georgia is seeking a diligent administrative professional to support case management operations. You will handle calls, manage member data, and coordinate referrals, reporting to supervisors and ensuring accurate filing and timely communications.

The role requires strong organizational skills, attention to detail, and the ability to maintain confidential information within a healthcare-oriented environment. On-site position with standard office hours.