Healthcare Administration Development Program (Post-Bachelors, Paid)

DirectRx; Troy (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Mentorship

Structured learning

Career path discussions

Job summary

DirectRx Pharmacy offers an immersive 12-month program designed for early-career professionals to gain exposure to patient care and operational workflows within a specialty pharmacy. Associates will participate in hands-on experiences across departments and receive mentorship to support long-term career growth.

Participants will develop telephonic communication, problem-solving, and workflow management skills while exploring opportunities in Patient Education, Revenue Cycle Management, and other

Qualifications

• Clear communication with patients over the phone is essential.
• Ability to work collaboratively in a fast-paced environment.
• Strong attention to detail and accountability.
• Willingness to receive feedback and improve.
• Interest in healthcare operations or administration.

Responsibilities

• Support patient care services and operational workflows.
• Learn across departments to gain hands-on experience in a specialty pharmacy.
• Engage in structured mentorship and career path discussions.

Skills

Strong communication

Phone etiquette

Team collaboration

Detail-oriented

Willingness to learn

Job description

Learn while you earn through real, day-to-day involvement in patient care and operational workflows

Join DirectRx Pharmacy’s Immersive Program and begin building a career in healthcare operations and patient care. This structured 12-month development program is designed for early-career professionals who are interested in gaining exposure to multiple areas of a specialty pharmacy while developing strong communication, problem-solving, and workflow management skills.

Throughout the program, Immersive Associates will learn about various departments across the organization, gaining hands-on experience supporting patient care services and operational functions. This exposure provides a well-rounded understanding of how teams work together to deliver comprehensive pharmacy services and helps prepare associates for long-term placement in departments such as Patient Education and Adherence, Revenue Cycle Management, Account Management, Quality and Compliance, Prescriber Engagement, Team Leadership, and other specialty areas based on performance, business needs, and individual strengths.

What You’ll Gain

• Exposure to various operational and patient care functions within a specialty pharmacy
• Opportunities to gain experience and insight across various teams across the organization
• The opportunity to develop strong telephonic communication and patient support skills
• Experience working in a fast-paced, team-oriented environment
• Structured learning and mentorship designed to support long-term career growth
• Individualized career path discussions to help identify long-term opportunities within DirectRx
• Potential opportunities to transition into full-time roles across departments upon successful completion of the program

Qualifications:

• Strong interest in building a career in healthcare operations or administration
• Comfort communicating with patients over the phone
• Willingness to learn, take feedback, and adapt in a fast-paced environment
• Strong attention to detail and sense of accountability
• Positive attitude and ability to work collaboratively

About DirectRx Pharmacy:

DirectRx Pharmacy is a rapidly growing specialty pharmacy focused on delivering comprehensive care to the patients we serve. We are proud to be recognized as one of the Top 100 Best Places to Work in Michigan and are committed to developing talent from within as we continue to expand.