Healthcare Admin & Provider Support Analyst

ADP, Inc.; Grants Pass (OR); Hybrid; USD 29,000 - 30,000; Full time

Job summary

AllCare Health in Grants Pass, OR is seeking a Physical Health Analyst I to join the Benefit Management & Pharmacy Services team. You will deliver customer service, provide clerical support, and assist with various projects while maintaining compliance and confidentiality.

The role requires interaction with providers, document management, and use of Microsoft Office. A healthcare background and HIPAA knowledge are valued, with onsite and some home-office flexibility.

Qualifications

• High school diploma or GED required.
• Associate or bachelor’s degree in healthcare administration, business, or related field preferred.
• Experience in healthcare or administrative role is beneficial.
• Certification in Medical Administrative Assisting is preferred.

Responsibilities

• Deliver outstanding customer service and clerical support.
• Assist with project work and departmental operations.
• Respond to provider inquiries via phone or email and handle authorization requests.

Skills

Microsoft Office

Customer service

Communication

Phone handling

HIPAA knowledge

Multiline call center

Problem solving

Education

High school diploma or GED

Associate or bachelor’s degree in healthcare administration or related field (preferred)

Tools

Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)

Job description

AllCare Health in Grants Pass, OR is seeking a Physical Health Analyst I to join the Benefit Management & Pharmacy Services team. You will deliver customer service, provide clerical support, and assist with various projects while maintaining compliance and confidentiality.

The role requires interaction with providers, document management, and use of Microsoft Office. A healthcare background and HIPAA knowledge are valued, with onsite and some home-office flexibility.