Healthcare Admin Assistant – OTP Front Desk

Talentify; Chattanooga (TN); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Bonus program

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Vacation

Early Hours

Growth Opportunities

Job summary

Volunteer Comprehensive Treatment Center (CTC) in Chattanooga, TN is seeking an Administrative Assistant for full-time hours with early morning shifts and rotating Saturdays. Responsibilities include front desk support, billing assistance, patient check-in, and enrollment tasks to keep clinic operations smooth.

The candidate should have a high school diploma and healthcare administrative experience, with comfort in an OTP/recovery setting, strong communication skills, and a commitment to

Qualifications

• High school diploma or equivalent required.
• Previous administrative experience in a healthcare setting.
• Comfortable working in an opioid treatment program (OTP) / recovery environment.
• Skilled in answering phones, greeting patients, and providing front-desk support.
• Experience with billing processes, patient check-in, and appointment scheduling.
• Proficient with computer systems, word processing, and basic data entry.
• Familiarity with office equipment and general clerical duties (scanning, faxing, filing).
• Strong organizational skills, attention to detail, and ability to multitask.
• Professional and courteous communication skills (in person, by phone, and in writing).
• Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations.

Responsibilities

• Perform general administrative tasks assigned in accordance with the office procedures of the clinic.
• May include a combination of answering telephones, billing, typing or word processing, office machine operation, and filing.
• Operate the front desk duties during peak hours or when primary staff in unavailable.
• Sort, organize and maintain office records.
• Assist with new patient enrollments as necessary.
• Assist with various insurance/billing reports as necessary.
• May assist with patient drug testing procedures; and,
• Perform other duties as assigned.

Skills

Front Desk

Phone Handling

Billing

Check-in/Scheduling

HIPAA Compliance

Confidentiality

Education

High school diploma

Healthcare admin experience

Job description

Volunteer Comprehensive Treatment Center (CTC) in Chattanooga, TN is seeking an Administrative Assistant for full-time hours with early morning shifts and rotating Saturdays. Responsibilities include front desk support, billing assistance, patient check-in, and enrollment tasks to keep clinic operations smooth.

The candidate should have a high school diploma and healthcare administrative experience, with comfort in an OTP/recovery setting, strong communication skills, and a commitment to