Healthcare Account Partner - Growth & Client Success

Intelligent Locations; Jacksonville (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental and vision plans

401(k)

Flexible schedules

Generous paid time off

Job summary

Intelligent Locations is hiring an Account Coordinator to drive success across key hospital accounts. You will partner with our Account Manager and hospital stakeholders to plan, execute, and optimize projects, delivering exceptional post-sale support and building lasting relationships.

The role emphasizes proactive communication, issue resolution, and strategic collaboration across leadership and cross-functional teams.

Qualifications

• 2–4+ years in customer service or account management.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficient in project management tools and MS Office.

Responsibilities

• Collaborate with the Account Manager and stakeholders on projects.
• Engage with hospital enterprise staff and leaders.
• Provide after-sales support and build client loyalty.
• Respond to client inquiries promptly and accurately.
• Maintain regular communication to align on client needs.
• Report account status to keep strategies agile.
• Lead customer-facing communications for project goals.

Skills

Customer service

Account management

Verbal communication

Written communication

Organizational skills

Multitasking

Collaboration

Relationship building

Teamwork

Tools

Microsoft Office Suite

Project management tools

Job description

Intelligent Locations is hiring an Account Coordinator to drive success across key hospital accounts. You will partner with our Account Manager and hospital stakeholders to plan, execute, and optimize projects, delivering exceptional post-sale support and building lasting relationships.

The role emphasizes proactive communication, issue resolution, and strategic collaboration across leadership and cross-functional teams.