Healthcare Account Manager (Mid) - Client Success

Acentra; Georgia; On-site; USD 64,000 - 80,000; Full time

Job summary

Acentra Health is seeking an Account Manager, Mid to join our growing team in Georgia. The Account Representative serves as the primary contact between clients and Acentra Health, supporting day-to-day account management and building strong relationships.

This role partners with internal teams to address client requests, support engagement initiatives, and promote client satisfaction, with travel throughout Georgia to on-site meetings, trainings, workshops, and client engagements.

Qualifications

• High school diploma or GED is required.
• 2–3 years of healthcare field experience.
• 2–3 years of business process analysis and improvements.

Responsibilities

• Maintain client relationships and act as primary contact.
• Coordinate resources and services to meet contractual needs.
• Prepare monthly operational reports and deliverables.
• Assist with outreach, account reporting, and implementation.
• Ensure adherence to SLAs and contract requirements.

Skills

Healthcare experience

Account management

Communication skills

Microsoft Office

Written communication

Project management

Education

Associate's or Bachelor's degree

Tools

IT systems

MS Office

Job description

Acentra Health is seeking an Account Manager, Mid to join our growing team in Georgia. The Account Representative serves as the primary contact between clients and Acentra Health, supporting day-to-day account management and building strong relationships.

This role partners with internal teams to address client requests, support engagement initiatives, and promote client satisfaction, with travel throughout Georgia to on-site meetings, trainings, workshops, and client engagements.