Healthcare Account Manager

RXinsider LTD.; West Des Moines, Northern (IA, KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

RXinsider LTD. is seeking a skilled Account Manager to provide ongoing support and consultative services to strategic network partners, with a focus on MTM performance and OutcomesOne solutions. The role involves building relationships, preparing partner reports, and driving data-informed strategies.

You will lead coordination of performance reviews, manage complex projects, and ensure policies and procedures are followed. Strong communication and autonomy within a team are essential.

Qualifications

• Healthcare experience required or strongly preferred.
• Proven ability to manage multiple deadlines and projects.
• Excellent written and verbal communication skills.
• Ability to mentor others and work autonomously within a team.

Responsibilities

• Build collaborative relationships with network partners.
• Prepare and analyze partner reports and data requests.
• Analyze performance data to drive strategy and best practices.
• Lead meetings with organizations, onsite when required.
• Navigate contracting and account updates with providers.

Skills

Healthcare experience

Strong written and verbal comunicat

Strategic mindset

Effective stakeholder management

Time management

Education

Bachelor's degree or equivalent in account management

PharmD optional

Tools

OutcomesOne Platform

Office software

Job description

Job Details

Job Location

W Des Moines Office - West Des Moines, IA

Description

JOB SUMMARY

Provide ongoing support and consultative services to strategic network partners with a focus on increasing their MTM performance and supporting any OutcomesOne™ paid solutions.

• Build collaborative and strategic relationships with network partners at assigned organizations.
• Prepare and analyze reports for assigned network partners, including requesting data or custom reports as needed.
• Analyze organization performance data to drive insights, strategy, and recommend best practices to improve.
• Ensure day-to-day needs are met and appropriately delegate tasks to support associate.
• Independently leads complex projects impacting the team or network with only general guidance.
• Applies comprehensive knowledge to solve problems and complete tasks independently.
• Coordinate and lead weekly or monthly performance review meetings with assigned organizations. Coordinate and lead onsite meetings with organizations as required
• Responsible for team processes, including developing and maintaining policies and procedures
• Navigate contracting and implementation with new network providers as needed as well as any contracting and account updates

Qualifications

KNOWLEDGE & REQUIREMENTS

What is expected of you and others at this level

• Healthcare experience strongly preferred
• Ability to meet multiple deadlines
• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
• May contribute to the development of policies and procedures
• Works on complex projects of large scope
• Develops technical solutions to a wide range of difficult problems
• Solutions are innovative and consistent with organization objectives
• Completes work; independently receives general guidance on new projects
• Work reviewed for purpose of meeting objectives
• May act as a mentor to less experienced colleagues
• High level of expertise in Outcomes programs and the OutcomesOne™ Platform
• Strong written and verbal communication skills
• Ability to communicate across all levels of the organization, demonstrating professionalism and good judgment at all times
• Strategic mindset with the ability to make decisions that influence the team’s ability to achieve its goals
• Must be comfortable presenting in front of a group and coaching peers
• Must be able to work autonomously, while also being part of an integrated team
• Strong organizational and time management skillsMust be able to manage competing demands and multiple priorities, while maintaining a strong attention to detail and exemplary follow-through
• Strong quantitative, qualitative, and analytical skills including technical proficiency related to PC and basic office software

Education & Experience Requirements

• Minimum years of work experience: 5 years, healthcare and account management experience preferred
• Minimum level of education or education/experience: Bachelors or equivalent work experience in account management. PharmD optional but not required.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Frequent sitting in stationary position at a desk
• Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
• Occasional twisting of body
• Occasional reaching by extending hands and arms in any direction
• Occasional lifting, pulling, or pushing