Health, Wellness & Home Assistant Manager — Retail Leadership

Hy-Vee; Quincy (IL); On-site; USD 28,000 - 34,000; Full time

Job summary

Hy-Vee is seeking an Assistant Manager of Health Wellness Home to lead store operations and support a team delivering exceptional customer experience.

You will set the tone for your area, model Hy-Vee values, and ensure departments operate at peak efficiency while meeting service, staffing, and safety standards. The role requires leadership, coaching, and hands-on involvement in scheduling, training, and merchandising, with an hourly wage of $20.00 to $25.00 depending on experience.

Qualifications

• Lead and motivate a team across multiple departments in a fast-paced retail environment.
• Resolve practical problems and make sound decisions with a variety of variables.
• Use basic math skills, including fractions, decimals, and percentages.
• Communicate clearly in writing and verbally with customers, employees, and vendors.
• Handle confidential information with discretion.
• High school diploma or equivalent required; one or more years of retail experience including Service Manager duties preferred.

Responsibilities

• Deliver outstanding customer service by greeting customers warmly and going the extra mile to make every visit a positive one.
• Supervise and coordinate activities of employees across all departments in your area; ensure standards for customer service, employee relations, and departmental profitability are met.
• Oversee proper training, handle employee issues, and coordinate disciplinary procedures as needed.
• Evaluate employee performance and recommend personnel actions including promotions, transfers, and dismissals.
• Determine location of ad and promotional displays and ensure product quality and quantities meet customer and store demands.
• Assist in forecasting and reviewing the store labor schedule within store manager guidelines.
• Oversee building and grounds maintenance and all store sanitation and cleanliness to meet store manager and company guidelines.
• Ensure compliance with store accounting procedures and report potential problems.
• Direct ordering of merchandise in respective areas and recommend additions, deletions, and shelf allocation.
• Work with department heads on schedules, labor, product purchasing, and merchandising to meet departmental goals.
• Train and enforce safety procedures; complete customer accident forms and first reports of injury; assign duties according to restrictions.
• Assist with replenishing shelf product and designing and constructing displays.
• Recruit and interview job applicants and assist with coordinating orientations.
• Handle cash registers and process inter-store transfers as needed.
• Handle confidential information including pricing, sales reports, and wages with discretion.
• Stay current on market trends, new products, equipment, and merchandising techniques.
• Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies.
• Assist in all areas of the store as needed and take on special projects as required.

Skills

Team leadership

Problem solving

Math skills

Communication

Discretion

Retail experience

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking an Assistant Manager of Health Wellness Home to lead store operations and support a team delivering exceptional customer experience.

You will set the tone for your area, model Hy-Vee values, and ensure departments operate at peak efficiency while meeting service, staffing, and safety standards. The role requires leadership, coaching, and hands-on involvement in scheduling, training, and merchandising, with an hourly wage of $20.00 to $25.00 depending on experience.