Health Unit Coordinator: W4 Medical/Surgical

North Memorial Health; Minnesota; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance benefits

Public Student Loan Forgiveness (PSLF)

Paid Time Off (PTO) plans

Job summary

North Memorial Health in Minnesota is seeking a Health Unit Coordinator to support a fast-paced patient care unit. You will perform reception and clerical duties to maintain smooth workflow and assist caregivers and families.

The role requires at least two years of relevant experience in a hospital setting, strong time management and customer service skills, and proficiency with Microsoft Office and EPIC EHR. It is an on-site, full-time position with a daytime shift and non-exempt status.

Qualifications

• High school diploma or GED required.
• Completion of a Health Unit Coordinator Program or Medical Secretary Program preferred.
• Minimum of two years of experience as a Health Unit Coordinator or Medical Secretary in a hospital setting.

Responsibilities

• Coordinate reception and clerical activities to support a smooth unit workflow.
• Participate in Patient Safety goals including privacy, accurate ID and clear team communication.

Skills

Customer service

Time management

Keyboarding

MS Word

Outlook

Education

High school diploma or GED

Health Unit Coordinator Program

Medical Secretary Program

Tools

EPIC EHR

Microsoft Office

Job description

Why North Memorial Health?

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Why North Memorial Health?

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Benefits the North Way!

As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.

• Health & Welfare Benefit Packages
• 401k Retirement Match or Pension Plan, based on workgroup eligibility
• Generous Paid Time Off (PTO) Plans
• Adoption Reimbursement up to $3000 per child
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition
• Education/Tuition Reimbursement
• 24/7 Fitness Center Access for all benefit eligible team members

Commitment to Diversity, Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.

About This Position

The Health Unit Coordinator (HUC) is assigned to help in coordinating an efficient customer care unit by providing prompt, accurate and courteous processing of information. Performs reception and clerical activities and works to maintain unit workflow for staff, physicians, customers and families. Participates in the execution of Patient Safety goals including customer privacy, accuracy of customer identification, improving the effectiveness of communication among caregivers, and responding to customer alarms by alerting appropriate staff.

Requirements

Education

• High school graduate or GED required.
• Completion of a Health Unit Coordinator Program or Medical Secretary Program preferred.

Experience

• Minimum of two years of experience as a Health Unit Coordinator, Medical Secretary, or related role in a hospital setting required. Recent education (HUC, Medical Secretary Program, or similar) will be considered in place of experience.
• Detail oriented.
• Excellent time management skills. Ability to prioritize and organize tasks in a fast-paced environment and handle high-stress situations.
• Basic knowledge of medical terminology.
• Ability to collect data and write reports and correspondence. Legible handwriting required.
• Strong customer service skills and ability to deal with stakeholders with respect and in a courteous and positive manner.
• Strong keyboarding skills. Skill in use of computer applications to include the Microsoft Office applications: Word and Outlook; and Electronic Health Record (EPIC preferred) is required.
• Strong communication and telephone skills.
• Ability to establish effective relationships with health care team members.
• Proficiency with written and spoken English language sufficient to perform the essential functions of the position.

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.

Work Group: Non Contract

Hours per two week pay period: 60

Shift: Days 12 hours

Weekend Requirement: Every 3rd Weekend

Call Requirement: None

Remote or On-site: On-site

FLSA Status: Non-Exempt

Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.

Salary Range: NC13 ($23.39 - $30.14), based on experience

Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.

Employment Sponsorship: Applicants must be currently authorized to work in the United States on a full-time basis. Work visa sponsorship is not available for this position