Health Unit Coordinator (HUC), Step Down, Part-time, Night Shift

UC Health; Olde West Chester (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

UC Health in West Chester, OH is seeking a detail-oriented medical transcription/clerical professional to support physician orders, charting, and patient information management in a fast-paced hospital setting.

You will review orders, enter data, coordinate tests, and assist with admissions and discharge processes while upholding HIPAA and accuracy standards to ensure quality patient care.

Qualifications

• Education: High school diploma or equivalent.
• 1-2 years of customer service experience.
• Experience with physician order transcription and clerical tasks is a plus.

Responsibilities

• Accurate transcription of physician orders.
• Reviewing orders as written and notifying the nurse of STAT orders.
• Completing computer order entry and forwarding to the appropriate department.
• Scheduling diagnostic tests with the appropriate department.
• Document completion of orders transcribed and related clerical work for admissions, transfers or discharges.
• Unit and chart-related clerical duties and HIPAA-compliant handling of patient information.

Skills

Initiative

Interpersonal skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Database management

Time management

Medical terminology

BLS training

Education

High school diploma or equivalent

HUC education preferred

Job description

Job Description

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is an EEO employer.

Location

West Chester, OH, United States

Qualifications

Education: High school diploma or equivalent required. HUC education from college or vocational school preferred.

Years of Experience: 1-2 years equivalent customer service experience.

Required Skills And Knowledge

• Takes initiative on tasks with minimal supervision; self-starter.
• Demonstrated excellent interpersonal communications skills both written and verbal required.
• Demonstrated excellent computer skills with Microsoft Software packages, including Word, Excel, Outlook and database management.
• Demonstrated time management skills and ability to handle multiple tasks in a demanding environment are essential.
• Knowledge of medical terminology preferred
• Completes yearly mandatory unit specific, hospital and safety education
• BLS (if not certified at hire, can receive training during orientation)

Responsibilities

Accurate Transcription of Physician's Orders:

Reviewing orders as written, notifying the nurse of any STAT orders Completing the necessary computer order entry and/or requisitions on a timely basis and forwarding to the appropriate department Scheduling diagnostic tests with the appropriate department Document completion of orders transcribed Completing all clerical activities related to admission, transfer or discharge of patient.

Communication/Clerical

Able to multitask during periods of high-activity or high-stress Communicates effectively with healthcare providers Utilizes proper phone etiquette. Assists with answering phones. Demonstrates customer service when interacting with patients, families, healthcare team members, and staff from all hospital departments Entering appropriate information in electronic communication system Answering patient call lights promptly Paging/calling the appropriate personnel as needed Notifies appropriate healthcare provider of critical test results Acting as a receptionist, maintaining a positive attitude to greet and assist patients, visitors, physicians, and staff from all hospital departments Serving as a resource for unit as needed Ensures patient information is handled according to HIPAA.

Chart Responsibilities

Assembling the charts on all new admissions Perform chart maintenance throughout shift Promptly adding reports to the chart as needed Facilitates charts to medical records Copying charts as needed Breaking down charts of discharged patients and placing in designated spot for Medical Record pick up.

Unit Environment And Unit Accountability

Performing courier duties as directed by the RN. Completing the admission, transfer, discharge log board, and statistical logbooks. Assists with ordering and stocking supplies/equipment/forms Assisting with placing patient charges Facilitates the maintenance of a clean, safe and organized environment. Performs the duties of a patient sitter as needed Notifying the nurse immediately if equipment is not available. Assists with unit's statistics and Quality Improvement Data Demonstrates the knowledge and willingness to work in multiple areas Assists in orienting and mentoring new personnel/volunteers.