Health Unit Coordinator (HUC), Obstetric Services, Full Time, Days

UC Health (Cincinnati); Olde West Chester (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

UC Health is hiring a PRN Health Unit Coordinator for the night shift in the Obstetric Services department at West Chester Hospital. The HUC provides clerical support to the clinical team, transcribes orders, and maintains patient records while coordinating communications among patients, staff and physicians.

The ideal candidate has 1–2 years of customer service experience, a high school diploma, and basic computer skills (Word, Excel, Outlook).

Qualifications

• High school diploma or equivalent required.
• HUC education from college or vocational school preferred.
• 1–2 years of customer service experience.

Responsibilities

• Transcribe physician orders and enter computer orders promptly.
• Maintain patient records from admission to discharge.
• Serve as communication link between patients, staff, physicians and departments.
• Answer phones, greet patients, and assist with patient charges and logistics.

Skills

Customer service

Communication

Time management

Multitasking

HIPAA awareness

Education

High school diploma

HUC education from college or vocational school preferred

Tools

Microsoft Word

Excel

Outlook

Medical records databases

Job description

UC Health is hiring a PRN Health Unit Coordinator for the night shift at West Chester Hospital in the Obstetric Services department.

The Health Unit Coordinator (HUC) provides the clerical support to the clinical team in carrying out the daily functions of patient care. The HUC is responsible for transcription of physician's orders, maintaining the patient's medical record, related forms and documents from admission to discharge. Provides the communication link for processing information/requests to and from patients, staff, visitors, physicians, and other departments or agencies.

About West Chester Hospital

West Chester Hospital provides its patients with access to the region's largest group of specialized physicians and medical providers. With a reputation for providing outstanding patient experiences and quality medical care, the hospital consistently ranks amongst the top 5% in the nation.

West Chester Hospital provides a Level III Trauma Center that delivers superior emergency and critical care, and a certified Primary Stroke Center that provides access to the subspecialty care at the UC Gardner Neuroscience Institute. West Chester Hospital has also achieved Magnet Recognition for excellence in nursing from the American Nurses Credentialing Center® (ANCC), and the hospital is routinely ranked among the best places to work in Ohio and Greater Cincinnati.

Accurate Transcription of Physician's Orders

• Reviewing orders as written, notifying the nurse of any STAT orders
• Completing the necessary computer order entry and/or requisitions on a timely basis and forwarding to the appropriate department
• Scheduling diagnostic tests with the appropriate department
• Document completion of orders transcribed
• Completing all clerical activities related to admission, transfer or discharge of patient

Communication/Clerical

• Able to multitask during periods of high-activity or high-stress
• Communicates effectively with healthcare providers
• Utilizes proper phone etiquette
• Assists with answering phones
• Demonstrates customer service when interacting with patients, families, healthcare team members, and staff from all hospital departments
• Entering appropriate information in electronic communication system
• Answering patient call lights promptly
• Paging/calling the appropriate personnel as needed
• Notifies appropriate healthcare provider of critical test results
• Acting as a receptionist, maintaining a positive attitude to greet and assist patients, visitors, physicians, and staff from all hospital departments
• Serving as a resource for unit as needed
• Ensures patient information is handled according to HIPAA

Chart Responsibilities

• Assembling the charts on all new admissions
• Perform chart maintenance throughout shift
• Promptly adding reports to the chart as needed
• Facilitates charts to medical records
• Copying charts as needed
• Breaking down charts of discharged patients and placing in designated spot for Medical Record pick up

Unit Environment and Unit Accountability

• Performing courier duties as directed by the RN
• Completing the admission, transfer, discharge log board, and statistical logbooks
• Assists with ordering and stocking supplies/equipment/forms
• Assisting with placing patient charges
• Facilitates the maintenance of a clean, safe and organized environment
• Performs the duties of a patient sitter as needed
• Notifying the nurse immediately if equipment is not available
• Assists with unit's statistics and Quality Improvement Data
• Demonstrates the knowledge and willingness to work in multiple areas
• Assists in orienting and mentoring new personnel/volunteers

Education

• High school diploma or equivalent required.
• HUC education from college or vocational school preferred.

Years of Experience

1-2 years equivalent customer service experience.

Required Skills and Knowledge

• Takes initiative on tasks with minimal supervision; self-starter.
• Demonstrated excellent interpersonal communications skills both written and verbal required.
• Demonstrated excellent computer skills with Microsoft Software packages, including Word, Excel, Outlook and database management.
• Demonstrated time management skills and ability to handle multiple tasks in a demanding environment are essential.
• Knowledge of medical terminology preferred
• Completes yearly mandatory unit specific, hospital and safety education
• BLS (if not certified at hire, can receive training during orientation)

About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more t)