Health Unit Coordinator (HUC)

Hazelden Betty Ford Foundation; Plymouth (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in addiction recovery is seeking a dedicated Medical Secretary to join their team. This role involves providing a welcoming environment for patients, facilitating healthcare services, and offering clerical support to clinical staff. The organization is committed to fostering a culture of inclusivity and excellence, ensuring employees can thrive and contribute to meaningful change in people's lives. With a comprehensive benefits package and a focus on professional development, this position offers a rewarding opportunity for those passionate about healthcare and patient support.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Retirement Savings with Employer Match

Paid Time Off

Tuition Reimbursement

Qualifications

• Minimum one year of Medical Secretary experience required.
• Knowledge of addiction terminology is a plus.

Responsibilities

• Provide welcoming atmosphere for new patients and clerical support.
• Schedule patient healthcare activities and appointments.

Skills

Medical Terminology

Customer Service

Computer Skills

Electronic Health Records

Education

High School Diploma or Equivalent

Vocational or Technical Training in Medical Administrative/Office Specialty

Tools

Microsoft Office

Job description

The job description provides a comprehensive overview of responsibilities, qualifications, and organizational background. However, it contains some redundancies and could benefit from improved formatting for clarity and engagement. Specifically:

1. There is repetition of the responsibilities and qualifications sections towards the end, which can be consolidated for conciseness.
2. Using consistent HTML tags and structure would enhance readability. For example, the overview and benefits sections could be grouped under appropriate headings.
3. Removing duplicate content and organizing sections with clear headers will improve flow and focus.

Below is a refined version with improved structure and clarity:

Responsibilities

• Provide a welcoming atmosphere for new patients arriving for admission at the Medical Services Unit (MSU), as well as for patients returning for ongoing medical services.
• Act as liaison between MSU and other departments to facilitate scheduling of patient healthcare services.
• Provide MSU with full clerical support.
• Provide customer service utilizing Be of Service principles.
• Process non-medication orders accurately and timely.
• Schedule patient healthcare activities/appointments, acting as liaison between MSU and recovery units, off-campus programs, and outside healthcare providers.
• Provide clerical support to Health Services clinical staff.
• Continuously seek and maintain knowledge necessary to facilitate optimal patient care and comfort.

Qualifications

Required Qualifications:

• High school diploma or equivalent
• Knowledge of medical terminology
• Minimum one year of Medical Secretary experience
• Computer skills
• Experience with electronic health records
• Customer service experience

Desired Qualifications:

• Vocational or technical training in Medical Administrative/Office Specialty
• Experience with Microsoft Office
• Knowledge/experience with addiction terminology
• Health Unit Coordinator Certificate

About the Organization

The Hazelden Betty Ford Foundation is the largest nonprofit addiction recovery organization in the United States, committed to providing hope and healing. With over 1,600 employees across seventeen treatment sites, it serves nearly 25,000 individuals annually. The organization emphasizes a comprehensive ecosystem approach to prevention, education, research, advocacy, and treatment, all aimed at helping people reclaim their futures.

Our culture fosters being "a best place to work," encouraging employees to contribute ideas and perform at their best. We offer a comprehensive benefits package, including health, dental, vision plans, retirement savings with employer match, paid time off, and tuition reimbursement.

We are an equal opportunity employer that values diversity and inclusion, believing they are critical to our success in healing and hope.

Salary Range

USD $20.00 - USD $27.67 per hour