Health Unit Coordinator - Emergency Department

Fairview Health Services; Edina (MN); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Job summary

Fairview Health Services in Edina, MN, is seeking a Health Unit Coordinator for the Emergency Department at M Health Fairview Southdale Hospital. The role supports fast-paced patient flow, coordinates communications, and serves as a key contact for providers, patients, and families.

Shifts are 12 hours, 7:00 am to 7:30 pm, 48 hours every two weeks with every third weekend. Eligible for benefits including medical, dental, and more. Strong organizational skills and multitasking are essential.

Qualifications

• 1 year customer service experience

Responsibilities

• Facilitate communication and coordinate patient flow in the Emergency Department.
• Serve as primary contact for providers, patients, and families.
• Maintain accurate documentation and manage data flow.
• Assist with patient transfers to other facilities.
• Support timely, coordinated and compassionate emergency care.

Skills

Customer service

Emergency department experience

Administrative experience

Hospitality experience

Job description

Job Overview

Fairview is looking for a Health Unit Coordinator at the M Health Fairview Southdale Hospital in Edina, MN! This position is 48 hours every two weeks on Day shift, for 12 hour shifts, and every third weekend, and is eligible for benefits such as medical, dental, and more.

M Health Fairview Southdale Hospital offers care to people living and working in the southwest Twin Cities metro area. With more than 40 specialty services, we combine talents to balance innovative technologies and treatments with the art of medicine. Working together, we respectfully address the comprehensive needs of our patients and their families.

The shift times are: 7am - 7:30pm

About this Unit

Do you have a passion for Emergency Medicine? Then the Southdale Emergency Department might be right for you! Our Emergency Department is a 44 bed, Level 3 Trauma Center that treats over 55,000 patients per year. In addition to being a Trauma Center, the Hospital is a Cardiac Center of Excellence and a Comprehensive Stroke Center. Team members include Emergency Physicians, Registered Nurses, ER Techs, Health Unit Coordinators, Mental Health Providers, Pharmacists and Case Managers.

Job Expectations

The Health Unit Coordinator (HUC) plays a vital role in supporting the fast-paced Emergency Department by facilitating communication, coordinating patient flow, and ensuring smooth operations across the unit. This position serves as a key point of contact for providers, patients, and family members-answering phone calls, relaying critical information, and assisting with patient transfers to other facilities.

The HUC collaborates closely with nurses, physicians, and multidisciplinary staff to respond to a variety of needs, maintain accurate documentation, and manage data flow within the department and between other hospital units. Strong organizational skills, attention to detail, and the ability to multitask in a dynamic environment are essential.

This role contributes to a positive patient experience by demonstrating professionalism, empathy, and effective communication-supporting that every interaction supports timely, coordinated, and compassionate emergency care.

The HUC's responsibilities include:

• Ensures outstanding patient & guest experience is achieved
• Coordinates activities of unit to support patient care staff.
• Manages medical record and data flow within the unit to support safe patient care processes.
• Fulfills physician orders.
• Performs other tasks as needed.

Required Qualifications

• 1 year customer service experience

Preferred qualifications

• 2+ years customer service experience
• Previous HUC, administrative or hospitality industry experience

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status