Health Unit Coordinator - Emergency Department

Ebenezer; Edina (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Health Unit Coordinator to join their dynamic team at a leading hospital in Edina. This role is vital in ensuring a welcoming environment for patients and visitors, providing exceptional customer service and managing clerical tasks to support healthcare professionals. With a focus on patient experience, the coordinator will engage with a multidisciplinary team in a fast-paced setting, contributing to the hospital's mission of delivering high-quality care. If you are passionate about healthcare and have a knack for organization and communication, this opportunity could be the perfect fit for you.

Benefits

Medical Insurance

Dental Insurance

Vision Plans

Life Insurance

Short-term and Long-term Disability Insurance

PTO

Tuition Reimbursement

Retirement Plan

Early Access to Earned Wages

Qualifications

• 1 year customer service experience required.
• Previous HUC, administrative or hospitality industry experience preferred.

Responsibilities

• Ensures outstanding patient & guest experience is achieved.
• Coordinates activities of unit to support patient care staff.
• Manages medical record and data flow within the unit.

Skills

Customer Service

Education

High School Diploma or equivalent

Job description

Job Overview

We at Fairview are looking for a Health Unit Coordinator at Southdale Hospital in Edina, MN! This position is 48 hours every two weeks on the Day/ Eveningshift, for 8 hour shifts, and every other weekend, and is eligible for benefits such as medical, dental, and more. Check out the benefit link here: https://www.fairview.org/careers/benefits/noncontract

Fairview Southdale Hospital offers care to people living and working in the southwest Twin Cities metro area. With more than 40 specialty services, we combine talents to balance innovative technologies and treatments with the art of medicine. Working together, we respectfully address the comprehensive needs of our patients and their families.

The shift times are: 7am-3:30pm, 9am-5:30pm, 1pm-9:30pm, and 5pm-1:30am

About this Unit:

Do you have a passion for Emergency Medicine? Then the Southdale Emergency Department might be right for you! Our Emergency Department is a 44 bed, Level 3 Trauma Center that treats over 55,000 patients per year. In addition to being a Trauma Center, the Hospital is a Cardiac Center of Excellence and a Comprehensive Stroke Center. Team members include Emergency Physicians, Registered Nurses, ER Techs, Health Unit Coordinators, Mental Health Providers, Pharmacists and Case Managers.

Job Expectations:

The Health Unit Coordinator is the primary receptionist and concierge for the unit. This role crafts the “first impression” guests (patients or visitors) experience during their stay from the welcome and greeting, through the check in and checkout process. During the guest’s stay this position interacts closely with patients, families, physicians and the multidisciplinary team in a highly organized and professional manner. The HUC ensures that outstanding patient experience is achieved by displaying effective customer service, decision-making and communication skills in a friendly, thoughtful and empathetic manner. The HUC also performs a range of clerical functions including: handling patient charts, coordination of data flow and sharing of general hospital information/directions.

The HUC's responsibilities include:

• Ensures outstanding patient & guest experience is achieved
• Coordinates activities of unit to support patient care staff.
• Manages medical record and data flow within the unit to support safe patient care processes.
• Fulfills physician orders.
• Performs other tasks as needed.

Required Qualifications:

• 1 year customer service experience

Preferred qualifications:

• High School Diploma or equivalent
• 2+ years customer service experience
• Previous HUC, administrative or hospitality industry experience

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www..fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

$22.51-$31.78 Hourly

We at Fairview are looking for a Health Unit Coordinator at Southdale Hospital in Edina, MN! This position is 48 hours every two weeks on the Day/ Eveningshift, for 8 hour shifts, and every other weekend, and is eligible for benefits such as medical, dental, and more. Check out the benefit link here: https://www.fairview.org/careers/benefits/noncontract

Fairview Southdale Hospital offers care to people living and working in the southwest Twin Cities metro area. With more than 40 specialty services, we combine talents to balance innovative technologies and treatments with the art of medicine. Working together, we respectfully address the comprehensive needs of our patients and their families.

The shift times are: 7am-3:30pm, 9am-5:30pm, 1pm-9:30pm, and 5pm-1:30am

About this Unit:

Do you have a passion for Emergency Medicine? Then the Southdale Emergency Department might be right for you! Our Emergency Department is a 44 bed, Level 3 Trauma Center that treats over 55,000 patients per year. In addition to being a Trauma Center, the Hospital is a Cardiac Center of Excellence and a Comprehensive Stroke Center. Team members include Emergency Physicians, Registered Nurses, ER Techs, Health Unit Coordinators, Mental Health Providers, Pharmacists and Case Managers.

Job Expectations:

The Health Unit Coordinator is the primary receptionist and concierge for the unit. This role crafts the “first impression” guests (patients or visitors) experience during their stay from the welcome and greeting, through the check in and checkout process. During the guest’s stay this position interacts closely with patients, families, physicians and the multidisciplinary team in a highly organized and professional manner. The HUC ensures that outstanding patient experience is achieved by displaying effective customer service, decision-making and communication skills in a friendly, thoughtful and empathetic manner. The HUC also performs a range of clerical functions including: handling patient charts, coordination of data flow and sharing of general hospital information/directions.

The HUC's responsibilities include:

• Ensures outstanding patient & guest experience is achieved
• Coordinates activities of unit to support patient care staff.
• Manages medical record and data flow within the unit to support safe patient care processes.
• Fulfills physician orders.
• Performs other tasks as needed.

Required Qualifications:

• 1 year customer service experience

Preferred qualifications:

• High School Diploma or equivalent
• 2+ years customer service experience
• Previous HUC, administrative or hospitality industry experience