Health Unit Coordinator - D4/4 Neuro Progressive Care (IMC)

UW Health; Madison (WI); On-site; USD 36,000 - 48,000; Part time

Benefits offered by this job

Flexible schedules

Wellbeing resources

Tuition benefits

Referral bonus

Job summary

UW Health in Madison, WI is seeking a Health Unit Coordinator to manage daily unit operations, answer phones, organize files, order supplies, and provide patient- and family-centered clerical support.

The role collaborates with the clinical team on admissions, transfers and discharges; maintains electronic health records; offers flexible schedules and access to wellbeing resources, tuition benefits, and referral bonus.

Qualifications

• 1 year of experience in a medical or customer service environment required.
• Strong communication and organizational skills.
• Ability to maintain accurate records and support the clinical team.
• Experience with electronic health records is a plus.

Responsibilities

• Manage and facilitate day-to-day unit operations.
• Answer phones, organize files, order supplies, and handle correspondence.
• Support patients, families, and staff with clerical duties.
• Coordinate admissions, transfers, and discharges with the clinical team.
• Maintain accurate electronic health records and perform clerical tasks.

Skills

Communication skills

Organization

Customer service

Attention to detail

Education

High School Diploma

Job description

Job Description

• 40 FTE, 16 hours per week. This is a Day/Evening position with variable (4) four, (8) eight, and (12) twelve-hour shifts. Every third weekend rotation. Hours may vary based on operational needs of department. You will work at University Hospital in Madison, WI.

Work Schedule

• 40 FTE, 16 hours per week. This is a Day/Evening position with variable (4) four, (8) eight, and (12) twelve-hour shifts. Every third weekend rotation. Hours may vary based on operational needs of department. You will work at University Hospital in Madison, WI.

Be part of something remarkable.

Health unit coordinator’s play a key role on each unit, by providing a warm and welcoming atmosphere for patients, families, and visitors.

We are seeking a Health Unit Coordinator (HUC) to:

• Manage and facilitate the day-to-day operations of a unit.
• Answer phones, organize files, order supplies, handle correspondence, manage databases, and provide general support to patients, family members and other staff. You are often considered the backbone of the unit, ensuring that everything runs smoothly and efficiently.
• Utilize excellent communication and organizational skills to support patient care.
• Collaborate with the clinical team to coordinate all aspects of patient care including patient admissions, transfers, and discharges.
• Use high level of attention to detail to maintain accurate electronic health records and perform other duties of a clerical nature.

At UW Health, you will have:

• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
• The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.

Qualifications

• High School Diploma Required

Work Experience

• 1 year of experience in a medical or customer service environment or experience of a similar nature Required
• 1 year of experience in a medical environment Preferred

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

University Hospital in Madison is a Magnet-designated facility that’s ranked Wisconsin’s #1 hospital and considered one of the nation’s leading hospitals, teaching institutions and referral centers.