Health Unit Coordinator - Cardiothoracic ICU

Cleveland Clinic; Cleveland (OH); On-site; USD 25,000 - 34,000; Full time

Job summary

Cleveland Clinic's Heart, Vascular & Thoracic Institute is seeking a caregiver to join the CVICU, a 12-bed unit delivering specialized postoperative cardiac and thoracic care to patients. This role supports welcoming admissions, rounds, documentation, and resource guidance for patients and families.

The position works nights, 7:00pm—7:30am, with responsibilities spanning patient greeting, admissions, discharges, records, and equipment troubleshooting, with a competitive hourly pay range.

Qualifications

• High school diploma or GED.
• One year of experience in a customer service-related role.
• Experience with typing, computer training or equivalent coursework.
• College degree is preferred.
• Microsoft Office experience is a plus.

Responsibilities

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
• Respond to patient call lights and make rounds.
• Assist with processing patient admissions, transfers and discharges.
• Assist patients and families with wayfinding and direct them to available resources.
• Assemble and maintain patient medical records and other documents related to patient care.
• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

Skills

Customer service experience

Typing / computer skills

Education

High school diploma or GED

College degree

Job description

Join Cleveland Clinic’s Heart, Vascular & Thoracic Institute and become a part of one of the most respected healthcare organizations in the world. Cleveland Clinic has been recognized as one of the top hospitals in the country for cardiac care. The Heart, Vascular & Thoracic Institute cares for patients with a variety of heart, vascular and thoracic diseases and provides the highest level of patient care, innovative treatments and a welcoming environment to all.
The J5-6 Cardiovascular Intensive Care Unit (CVICU), a 12-bed unit, provides specialized care for postoperative cardiac and thoracic patients. Common procedures include coronary artery bypass grafting (CABG), valve repair or replacement, MAZE procedures, myectomy, Ross procedures, as well as thoracic surgeries such as lobectomy, pneumonectomy, and esophagectomy.
A caregiver in this position works nights, 7:00pm—7:30am.
A caregiver who excels in this role will:

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
• Respond to patient call lights and make rounds.
• Assist with processing patient admissions, transfers and discharges.
• Assist patients and families with wayfinding and direct them to available resources.
• Assemble and maintain patient medical records and other documents related to patient care.
• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

Minimum qualifications for the ideal future caregiver include:

• High school diploma or GED
• One year of experience in a customer service-related role
• Experience with typing, computer training or equivalent coursework

Preferred qualifications for the ideal future caregiver include:

• College degree
• Microsoft Office experience

Physical Requirements:

• Requires full range of motion, manual and finger dexterity and eye-hand coordination.
• Requires frequent data entry, standing and walking for extensive periods of time.
• Requires normal or corrected speech, hearing and vision.
• Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range
Minimum hourly: $18.25
Maximum hourly: $24.95
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).