Health Unit Coordinator Behavioral Health

Valleywise Health; Phoenix (AZ); On-site; USD 23,000 - 34,000; Full time

Job summary

Valleywise Health in Phoenix, AZ is seeking a Health Unit Coordinator under the direction of the Nurse Manager to act as a liaison between patients and staff on the unit and clinic settings. You will perform diversified secretarial duties, track consults and patient movement, answer phones, prepare projects, and support clinical staff while maintaining professional, culturally competent communication.

Excellent English communication and time management are essential; NAHUC certification is

Qualifications

• Prefers a high school diploma or GED.
• Completed health unit coordinator/secretary program or 1 year of related healthcare experience.
• NAHUC certification is preferred.
• Must read, write and speak English fluently.
• Proficient in medical terminology and EMR knowledge is helpful.
• Strong computer skills and Microsoft Office proficiency.

Responsibilities

• Act as a liaison between patients and staff on the unit and clinic settings.
• Serve as receptionist on patient floors and in the clinic, maintaining a pleasant and professional demeanor.
• Perform diversified secretarial duties including typing, filing, data input, answering phones, ordering supplies, and preparing special projects.
• Provide support to clinical staff by tracking consults, stat orders, and patient movement throughout the system.
• Incorporate the organization's vision, values, mission, and behavioral standards into daily performance.

Skills

Communication skills

Medical terminology

Computer proficiency

Time management

English proficiency

Cultural competence

EMR knowledge

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Under the direction of the Nurse Manager, the HUC's primary responsibilities are to act as a liaison between the patients and staff. They must have excellent communication skills to serve as this vital link between the physicians, nursing staff, various departments, patients, and visitors. Unit coordinators serve as receptionists on patient floors and in the clinic setting; they must be pleasant and professional in dealing with the public. Performs various diversified secretarial duties for the unit, including typing, filing, data input, answering phones, ordering supplies, and preparing special projects. Provides support to the clinical staff by tracking consults, stat orders, supplies, patient movement throughout the system, etc. Assumes responsibility and accountability for incorporating the organization's vision, values, mission, critical goals, and behavioral standards into their job performance.

Hourly Pay Rate: $16.87 - $24.88

Qualifications

Education

Prefers a high school diploma or GED.

Experience

Requires completing an approved health unit coordinator/secretary program or one (1) year of related work experience, preferably in a healthcare setting.

Specialized Training

Certification/Licensure

NAHUC certification is preferred.

Knowledge, Skills, andAbilities

Must have a working knowledge of medical terminology and be proficient in computer programs such as Microsoft Office.

Must have the ability to work with culturally diverse people.

Requires excellent communication and time management skills.

Knowledge of electronic medical records is helpful for the role.

Requires the ability to read, write and speak effectively in English.