Health Unit Coordinator

Newport Academy; Brooklyn Park (MN); On-site; USD 26,000 - 33,000; Full time

Job summary

Newport Academy is seeking a Health Unit Coordinator to support nursing staff, patients, and visitors by coordinating care, providing information, and securing assistance.

You will ensure accurate order processing, admissions/discharges, and documentation in the EHR while maintaining confidentiality and delivering exceptional service in a fast-paced hospital environment.

Qualifications

• High school diploma is required; a HUC/Medical Secretary certificate or two-year degree is preferred.
• At least 1 year of experience as a Health Unit Coordinator or Medical Secretary is preferred.
• Strong communication and telephone skills are essential.
• Ability to prioritize and organize tasks in a fast-paced environment.
• Computer and clerical skills are needed.
• Ability to establish effective relationships with health care team members.
• Strong customer service skills are essential.

Responsibilities

• Coordinating functions accurately and efficiently.
• Greet patients and visitors and provide direction and information.
• Maintain unit information sources such as care assignments.
• Prioritize unit and patient needs per hospital policies and standards.
• Demonstrate courteous, responsive, timely interpersonal communication.
• Process physician orders within scope of practice accurately.

Skills

Communication skills

Telephone skills

Prioritization

Organizational skills

Computer skills

Customer service

Interpersonal relationships

Education

High school diploma

Health Unit Coordinator/Medical Secretary Certificate

Health Unit Coordinator/Medical Secretary two-year degree

Tools

EHR / Electronic Health Records

Job description

What You’ll Do

The Health Unit Coordinator serves as a resource for unit nursing staff, patients, and visitors by assisting with care coordination, providing information, and securing assistance. The Health Unit Coordinator is expected to provide exceptional customer service. This is done in a manner that reflects our mission, vision, and values.

Responsibilities and Accountabilities:

• Performs coordinating functions accurately and efficiently.
• Greet patients and visitors and provide them with direction and information.
• Maintains unit information sources such as care assignments.
• Unit and patient needs are prioritized and implemented according to hospital policies, procedures, and standards.
• Interpersonal communication is courteous, responsive, and timely.
• Performs accurate and timely processing of physician orders that are within scope of practice.
• Patient admission, transfer, and discharge are efficiently processed and documented in EHR.
• Provides clerical support to the unit and hospital.
• Demonstrates customer service approach in care and interactions with others.
• Participates in quality improvement activities to evaluate and improve systems and processes that support patient care.
• Maintain patient confidentiality.

What Makes You a Great Fit

• Requires a high school diploma. A Health Unit Coordinator/Medical Secretary Certificate or Health Unit Coordinator/Medical Secretary two-year degree is preferred.
• At least 1 year work experience in Health Unit Coordinator or Medical Secretary position preferred.
• Strong communication and telephone skills.
• Ability to prioritize and organize tasks in fast paced environment.
• Computer and clerical skills.
• Ability to establish effective relationships with health care team members.
• Strong customer service skills.

Compensation for this role ranges from $19-24 per hour depending on education and experience.