Health Unit Coordinator - Adolescent Psychiatry

Cleveland Clinic; Cleveland (OH); On-site; USD 25,000 - 34,000; Full time

Job summary

Cleveland Clinic Fairview Hospital is seeking a caregiver to support patient care on the unit. You will welcome patients, respond to calls, assist with admissions, transfers and discharges, and help families with directions and resources.

You will maintain patient records, update schedules, and support clerical tasks while helping troubleshoot equipment as needed. The role requires strong customer service experience and basic computer skills, with opportunities for growth within a leading health

Qualifications

• High School Diploma or GED required; college degree preferred.
• One year of experience in a customer service-related role.
• Typing, computer training or equivalent coursework experience.

Responsibilities

• Greet and orient newly admitted and transferred patients on the unit.
• Respond to patient call lights and make rounds.
• Assist with admissions, transfers and discharges.
• Help patients and families with wayfinding and resources.
• Assemble and maintain patient records and related documents.
• Handle computer tasks such as updating schedules and patient information.
• Assist with unit clerical functions and troubleshoot equipment failures.

Skills

Customer service

Typing

Computer skills

Education

High School Diploma or GED

College degree

Tools

Microsoft Office

Job description

Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar care at one of the top healthcare organizations in the nation.

Cleveland Clinic Children's Section of Child and Adolescent Psychiatry offers a comprehensive spectrum of mental health services for children from infancy through adolescence. Our pediatric psychiatric services are designed to meet the needs of children, adolescents and their families in times of adjustment or crisis.

This position provides opportunities for growth, including tuition reimbursement, resources to learn and grow, a fulfilling career and comprehensive benefits that invest in your health, your physical and mental well-being, and your future.

A caregiver in this role works days from 9:00 a.m. - 9:30 p.m. with rotating weekend and holiday requirements.

A caregiver who excels in this role will:

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
• Respond to patient call lights and make rounds.
• Assist with processing patient admissions, transfers and discharges.
• Assist patients and families with wayfinding and directing them to available resources.
• Assemble and maintain patient medical records and other documents related to patient care.
• Handle various computer tasks, such as updating schedules and managing patient information.
• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED
• One year of experience in a customer service-related role
• Experience with typing, computer training or equivalent coursework

Preferred qualifications for the ideal future caregiver include:

• College degree
• Experience with Microsoft Office applications (e.g., Word, Excel, Outlook, PowerPoint)

Physical Requirements:

• Requires full range of motion, manual and finger dexterity and eye-hand coordination.
• Requires frequent data entry, standing and walking for extensive periods of time.
• Requires normal or corrected speech, hearing and vision.
• Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $18.25

Maximum hourly: $24.95

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).