Health Unit Coordinator (0.9 FTE Night)

Franciscan Alliance, Inc.; Lafayette (IN); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Franciscan Health Lafayette East Campus seeks a Health Unit Coordinator I to provide front-line operational support on the unit and promote quality patient care. You will respond to call lights, greet patients, and coordinate activities with nursing staff and departments, using Epic for patient locations.

Responsibilities include transcribing physician orders, assisting with onboarding, and maintaining effective communication across units to ensure timely, accurate care documentation and service

Formación

• High School Diploma or GED required.
• 1 year healthcare or related experience preferred.
• BLS certification (American Heart Association) required within 90 days.
• HUC experience and CNA certification preferred.

Responsabilidades

• Respond to call lights and direct inquiries to the appropriate party.
• Greet and assist patients, visitors, physicians, students, and staff; coordinate nursing and hospital activities.
• Facilitate communication of patient information within the unit and with other departments; report pertinent information timely.
• Answer multi-line phones and route calls per service standards.
• Provide unit support by assisting with bed assignments and maintaining patient locations in Epic.
• Assist in onboarding and training of new employees to ensure consistent information.
• Transcribe physician orders accurately to ensure timely patient care records.

Conocimientos

Customer service

Communication

Teamwork

Attention to detail

Educación

High School Diploma or GED

Descripción del empleo

Franciscan Health Lafayette East Campus

1701 S Creasy Ln Lafayette, Indiana 47905

The Health Unit Coordinator I, among the Franciscan team, provides operational support to the unit within the defined scope of practice to maintain quality of care standards. This position, also, acts as a first-line customer service advocate to promote excellence in the customer experience.

WHO WE ARE

With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.

WHAT YOU CAN EXPECT

• Respond to call lights and direct the inquiry to the appropriate party; activate alerts; monitor tube system where applicable and utilizes proper response etiquette.
• Greet and assist patients, visitors, physicians, students, and staff; answers their questions utilizing appropriate response standards and coordinate the activities of nursing staff, physicians, hospital departments, patients and visitors to act as a first line customer service advocate.
• Facilitate communication of patient information, working within the unit as well as with other units and departments; report pertinent information in a timely and accurate manner to ensure appropriate parties have all needed.
• Answer multi-line telephones answering the caller’s questions or directing the caller to the appropriate party; utilize proper telephone etiquette and respond within the defined service standards.
• Provide unit support by assisting with bed assignments and maintaining accurate patient locations in Epic.
• Assist in the onboarding and training of new employees to ensure all employees receive consistent and accurate information.
• Transcribe physician orders as required, utilizing basic knowledge of anatomy and physiology, disease process, medical terminology, and accepted abbreviations to ensure timely and accurate completion of patient care records in accordance with policies and procedures.

QUALIFICATIONS

• High School Diploma/GED Required
• 1 year Healthcare or related experience Preferred
• Basic Life Support Program (BLS) - American Heart Association Required within 90 Days and
• Health Unit Clerk (HUC) Preferred and
• Certified Nursing Assistant (CNA) Preferred

TRAVEL IS REQUIRED:

Never or Rarely

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on thebenefit section of our career site, jobs.franciscanhealth.org.