Health Unit Coordinator

UPMC; Pittsburgh (Allegheny County); On-site; USD 35,000 - 50,000; Full time

Job summary

UPMC Presbyterian is seeking a Full-Time Health Unit Coordinator for the Surgical Pre-Op department. The role involves welcoming patients, supporting the surgical team, and managing communications and records effectively. Working Monday to Friday with rotating shifts, this position emphasizes coordination, communication, and compliance with safety policies.

Qualifications

• Welcoming face for patients and families, maintaining patient flow and records.
• Supports surgical pre-op team with coordination and communication tasks.

Responsibilities

• Maintains supply levels and performs unit audits.
• Handles unit communications including answering phones and assisting visitors.
• Utilizes hospital information systems to update patient flow and coordinate procedures.

Skills

Effective communication

Coordination

Patient care

HIPAA compliance

Tools

eRecord

MARS

Medipac

Bedboard

Teletracking

Job description

Join Our Team at UPMC Presbyterian – Surgical Pre-Op!

UPMC Presbyterian is currently hiring a Full-Time Health Unit Coordinator for our Surgical Pre-Op department. This position offers a Monday–Friday schedule, with rotating shifts from 5:00 AM–1:30 PM and 10:00 AM–6:30 PM—no on-call or weekend hours, and only one holiday per year! As a Health Unit Coordinator, you’ll be the welcoming face for patients, families, visitors, and staff while playing a key role in supporting our surgical pre-op team through effective communication and coordination.

Responsibilities:

• Maintains designated supply levels and family lounge upkeep, performs unit audits, monitors noise levels, and strictly follows patient care, HIPAA, and safety policies.
• Handles all unit communications including answering phones, paging, faxing, and mail distribution; greets and assists visitors, physicians, and staff.
• Utilizes hospital information systems such as eRecord, MARS, Medipac, Bedboard, and Teletracking to update patient flow, enter physician orders, and coordinate tests, procedures, and patient transports.
• Maintains medical records and patient identification accuracy, manages office equipment maintenance and repair requests, and reports Bedboard discrepancies promptly.
• Supports effective communication and professional relationships within the team, suggests departmental improvements, and takes ownership of assigned tasks.
• Serves as a resource and preceptor for new staff, actively seeks feedback, identifies learning needs, and participates in self-review, projects, and committees to enhance performance.