Health Technician (Hearing Instrument Specialist)

U.S. Department of Veterans Affairs

Huntsville (AL)

On-site

USD 42,000 - 61,000

Full time

10 days ago

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Job summary

The U.S. Department of Veterans Affairs in Huntsville, AL invites applications for a Health Technician (Hearing Instrument Specialist).

The role supports Audiology services across the Huntsville Outpatient Clinic and CBOCs, with travel up to 75% and a valid driver’s license required. Responsibilities include hearing aid troubleshooting, mold impressions, telehealth setup, and precise medical record documentation.

Qualifications

Travel up to 75% is required and a valid driver's license is required.
Education verification must follow US Dept. of Education standards for federal employment.
Work involves patient care and administrative duties in Audiology.

Responsibilities

Hearing aid troubleshooting and repair under audiologist direction.
Perform visual/auditory checks of hearing aids and accessories.
Fabricate mold impressions and order/fit ear molds per plan of care.
Prepare equipment for patient evaluation and telehealth visits.
Assist with patient hearing aid connectivity and Bluetooth pairing.
Document encounters accurately in electronic medical records/ROES.
Conduct pure tone testing under supervision and assist in fittings.
Monitor inventory, stock, and loaner hearing aids as needed.
Triages calls and audiology requests with regards to urgency.

Job description

Department: Department of Veterans Affairs

This Health Technician (Hearing Instrument Specialist) position is in the Audiology Service located at the Huntsville Outpatient Clinic in Huntsville, AL. The health technicians support the function of the clinical programs in Audiology including other outlying Community Based Outpatient Clinics (CBOCs). Travel is required. Current and valid Driver’s License is also required.

Key Responsibilities

This Health Technician (Hearing Instrument Specialist) primary responsibility is for patient care, supporting diagnostic and treatment procedures, patient charting and patient education. Support functions include both direct patient care and administrative duties.

The duties and responsibilities are to be carried out in all clinical and other patient care areas involved with the Audiology Service, including other outlying Community Based Outpatient Clinics (CBOCs) and mobile vans. Driving is required and involves up to 75% travel.

Major duties and responsibilities include but not limited to: Hearing aid troubleshooting and repair; performing visual and auditory checks of hearing aids and hearing assistive technology- including all hearing aids accessories. Fabricating mold impressions with proper (non-diagnostic) otoscopy. Ordering ear molds based on plan of care through prosthetics or Denver Logistic Center (DLC) and fitting and modifying ear molds if necessary.

Providing basic hearing aid information for patients and caregivers consistent with the audiologist’s treatment plan. Assisting in set up and delivery of face-to-face and teleheath visit by preparing equipment for patient evaluation and other audiology procedures. Assisting patients with hearing aid connectivity including but not limited to downloading applications (or apps), and paring devices with app or Bluetooth pairing.

The incumbent is responsible for ensuring timely and accurate documentation of all interactions in the medical records and that all encounters are correctly documented using electronic medical records and computerized tracking and ordering functions via ROES. Performs pure tone air conduction testing under direction of an audiologist w/o interpretation and also performs hearing aid adjustments under the direction of the licensed Audiologist.

Administrative duties may include maintaining comprehensive supply and equipment tracking systems to include monitoring stock of reusable medical equipment (RME) and consumable items. Ensuring proper inventory levels to complete daily tasks. Prioritizing the acquisition of all supplies and equipment regarding date of expiration and may maintain a loaner hearing aid inventory.

The incumbent also assists patients through triaging phone calls and audiology requests with regards to priority and urgency, following the audiologist’s plan of care. Consistently communicates and treats customers (patients, visitors, volunteers, and all Medical Center Staff) in a courteous, tactful, and respectful manner. Provides customers with consistent information according to established policies and procedures.

Work Schedule: Monday, Tuesday, Thursday & Fridays (off Wednesdays), 6:30am- 5:00pm Compressed/Flexible: Available Telework: Not Available Travel: up to 75% travel is required, must have valid Driver's license. Virtual: This is not a virtual position Functional Statement #: 63084F / 63085F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements & Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $42423 – $61477/yr.

What is the application deadline?

Applications close on 2026-11-13.

Who is eligible to apply?

This position is open under the 'Public' hiring path.