Health Technician (Hearing Instrument Specialist)

U.S. Department of Veterans Affairs; Buffalo (NY); Presencial; USD 43.000 - 62.000; Jornada completa

Descripción de la vacante

This position is with the Veterans Health Administration, Department of Veterans Affairs, located in the Audiology Service at VA Western New York Healthcare System in Buffalo, NY. The health technician supports clinical Audiology programs across patient care areas and aids in prosthetic device management.

Major duties include otoscopy, hearing-aid repair, equipment calibration, patient counseling, infection-control, and supply management, with a 7:30am–4:00pm, Monday–Friday schedule; telework is

Formación

• Non-diagnostic otoscopy skills and referral of abnormalities.
• Ability to register, certify, and track prosthetic devices.
• Experience with calibrating and troubleshooting audiology equipment.

Responsabilidades

• Perform non-diagnostic otoscopy and refer cerumen concerns.
• Recheck air-conduction thresholds and provide hearing-aid repair services per plan.
• Inspect, test, troubleshoot, prepare, charge, process, and restore settings on hearing aids and related devices.
• Register, certify, and track prosthetic devices.
• Prepare equipment for in-person and telehealth appointments.
• Perform daily biologic listening checks of audiometric equipment and calibrate real-ear equipment.
• Create, order, fit, and modify earmolds.
• Counsel patients on realistic expectations, communication strategies, and aural rehabilitation.
• Instruct patients and caregivers on use, care, and maintenance of hearing devices and accessories.
• Respond to Veteran communications and triage audiology requests based on priority and urgency.
• Document and code patient care for audiologist co-signature.
• Follow infection-control and equipment-cleaning procedures.
• Track supplies and equipment, manage expiring stock, maintain loaner devices, and coordinate supply orders and shipping materials.
• Performs other duties as assigned.

Conocimientos

Otoscopy

Hearing aid repair

Audiology equipment calibration

Patient counseling

Herramientas

Hearing aids

Audiology equipment

Descripción del empleo

• Department: Department of Veterans Affairs

This position is located in the Audiology Service at VA Western New York Healthcare System in Buffalo, NY. The duties and responsibilities are to be carried out in all clinical and other patient care areas involved with the Audiology service. The health technician supports the function of the clinical programs in Audiology.

Key Responsibilities

Major Duties include but are not limited to: Perform non-diagnostic otoscopy and refer identified abnormalities or cerumen concerns. Recheck air-conduction thresholds and provide hearing-aid repair services in accordance with the audiologist's treatment plan. Inspect, test, troubleshoot, prepare, charge, process, and restore settings on hearing aids and related devices. Register, certify, and track prosthetic devices.

Prepare equipment for in-person and telehealth appointments. Perform daily biologic listening checks of audiometric equipment and calibrate real-ear equipment. Create, order, fit, and modify earmolds. Counsel patients on realistic expectations, communication strategies, and aural rehabilitation. Instruct patients and caregivers on the use, care, and maintenance of hearing devices and assist with applications, Bluetooth connections, and accessories.

Respond to Veteran communications and triage audiology requests based on priority and urgency. Document and code patient care for audiologist co-signature. Follow infection-control and equipment-cleaning procedures. Track supplies and equipment, manage expiring stock, maintain assigned loaner devices, and coordinate supply orders and shipping materials. Performs other duties as assigned Work Schedule: Monday-Friday, 7:30am-4:00pm Telework: Not available.

Virtual: This is not a virtual position. Functional Statement #: 15033F & 15032F Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized

Requirements & Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $42597 – $61729/yr.

What is the application deadline?

Applications close on 2026-11-20.

Who is eligible to apply?

This position is open under the 'Public' hiring path.