Health Technician (Audiology)

Veterans Health Administration

Durham (NC)

On-site

USD 53,000 - 69,000

Full time

3 days ago

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Job summary

The Veterans Health Administration in Durham, NC, is seeking a Health Technician (Audiology) to support patient care within the Audiology and Speech Pathology Service of the Durham VA Health Care System.

Primary duties include assisting diagnostic and treatment procedures, charting, and patient education, with opportunities to mentor new health technicians and work across specialty programs such as tinnitus and telehealth.

Qualifications

Direct patient care support; charting and education
Ability to mentor and train health technicians
Experience with audiology-related tasks beneficial

Responsibilities

Support diagnostic and treatment procedures
Triaging patients to audiologists based on complexity
Manage clinic equipment, supplies and infection control

Skills

Patient care

Diagnostics support

Mentoring

Job description

Department: Department of Veterans Affairs

This position is located in the Audiology and Speech Pathology Service within the Durham VA Health Care System, in the Durham (primary site), Brier Creek, and associated facilities in North Carolina, if/when needed. The duties and responsibilities are carried out in all clinical and other patient care areas involved with the Audiology service.

Key Responsibilities

Primary responsibility is for patient care, supporting diagnostic and treatment procedures, patient charting and patient education, which do not require a full professional audiology education or knowledge and skills represented by audiology licensure. Support functions include both direct patient care and administrative duties.

In addition, the incumbent must be able to mentor and train new health technicians (Audiology).The incumbent at this level is required to have the knowledge, skills, and abilities to develop and implement the technician role for a program in a focused area of audiology. Focused work would encompass 25% on the health technician's time, and involve a focus on working with/supporting our specialty programs (i.e.

Tinnitus, Hearing Implant, Vestibular, Telehealth), as well as collecting various outcome measures, and supporting our overall hearing aid program. Direct patient care duties may include, but not limited to the following: Triaging patients to an audiologist based on complexity of the procedures being completed. Performing listening checks on hearing aids. Pairing hearing aids and accessories via Bluetooth technology.

Programming previously stored settings into hearing aids; Activating remote controls. Conducting hearing pass/fail screenings without interpretation. Managing office supplies; Tracking loaner stock hearing aid inventory. Responding to routine inquiries from patients, including determining nature of hearing aid inquiry and responding to administrative questions; Assisting patients, visitors, and others requesting information.

Management of infection control, patient safety, and clinical supplies for the audiology clinic. Maintenance of clean, disinfected instrumentation, equipment, and work surfaces in the audiology clinic. Reprocessing reusable medical equipment based on facility policy according to Medical Center infection control procedures and reusable medical equipment policies. Taking earmold impressions. Hearing aid troubleshooting and repair.

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Work Schedule: Monday-Friday, 8:00am-4:30pm Compressed work schedule likely available based on clinic operational need and supervisor approval. Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements & Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $52693 – $68502/yr.

What is the application deadline?

Applications close on 2026-10-13.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.