Health Technician (Audiology)

U.S. Department of Veterans Affairs; Terre Haute (IN); On-site; USD 43,000 - 64,000; Full time

Job summary

The U.S. Department of Veterans Affairs’ Richard L. Roudebush VA Medical Center in Indianapolis seeks a Health Technician (Audiology) to support audiologists in patient care. Duties include cleaning hearing aids, assisting with testing, and maintaining ROES documentation.

The role requires clinical assistance, equipment handling, and coordination with the Audiology team in a non-virtual, Monday–Friday setting. This is an open continuous announcement; refer to hiring managers periodically.

Qualifications

• Experience or education as health technician or related role.
• Knowledge of hearing aid devices and basic maintenance.
• Ability to document and code patient procedures and use basic software.

Responsibilities

• Clean hearing aids and accessories and perform routine maintenance.
• Assist audiologists in patient care and clinic operations.
• Prepare hearing aids for shipment and manage ROES records.
• Maintain hearing aid loaner inventory and monitor clinic stock.

Skills

Health tech

Communication skills

Education

Associate degree

Bachelor’s degree with coursework related to health care

Job description

Summary

The incumbent serves as a health technician for the Audiology Section of the PMRS Service of the Richard L. Roudebush VA Medical Center and its Community Based Outpatient Clinics. The Health Technician position is designed to provide the Audiologists with assistance in meeting the clinical needs of the Veteran population served in the Audiology Clinic. This is an open continuous announcement. We accept applications on an ongoing basis and refer to hiring managers periodically.

Summary

The incumbent serves as a health technician for the Audiology Section of the PMRS Service of the Richard L. Roudebush VA Medical Center and its Community Based Outpatient Clinics. The Health Technician position is designed to provide the Audiologists with assistance in meeting the clinical needs of the Veteran population served in the Audiology Clinic. This is an open continuous announcement. We accept applications on an ongoing basis and refer to hiring managers periodically.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
• Experience and Education: Experience
• Six months of experience comparable to the next lower level which demonstrates the knowledge - skills and abilities related to the duties of the position to be filled
• OR Education
• Successful completion of two academic years above high school leading to an associate degree or a bachelor's degree with at least 12 semester hours in courses related to the position
• OR Experience/Education Combination
• Equivalent combinations of experience and education are qualifying
• An example of a combination of experience/education is three months of experience comparable to the next lower level which demonstrates the knowledge - skills and abilities related to the duties of the position to be filled and one year above high school with a minimum of 6 semester hours related to the health care industry
• Grandfathering Provision: May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
• May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
• Grade Determinations: HEALTH TECHNICIAN (AUDIOLOGY) - GS-04: Experience
• None beyond the basic requirements
• HEALTH TECHNICIAN (AUDIOLOGY) - GS-05: Experience
• One year of experience comparable to the next lower level which demonstrates the knowledge - skills and abilities related to the duties of the position to be filled
• OR Education
• Successful completion of four academic years above high school leading to a bachelor's degree with at least 24 semester hours in courses related to the position or a bachelor's degree in a major field of study appropriate to the functions of the occupation
• Demonstrated Knowledge - Skills - Abilities
• In addition to meeting the experience or educational requirements for this grade level - the candidate must fully demonstrate the following KSAs: Knowledge of anatomy of the head and neck
• Ability to communicate clearly orally and in writing
• Knowledge of basic hearing assistive technologies
• Knowledge of basic infection control procedures and guidelines
• Ability to maintain stock and supply level inventories
• Skill in using basic computer software such as email - spreadsheet and word processing
• HEALTH TECHNICIAN (AUDIOLOGY) - GS-06: Experience
• Completion of one year of progressive experience and/or experience equivalent to the next lower grade level directly related to the position being filled
• Demonstrated Knowledge - Skills and Abilities
• In addition to the experience above - the candidate must demonstrate the following KSAs: Knowledge of normal and abnormal ear anatomy
• Knowledge of hearing physiology and function to educate patients and families
• Knowledge of hearing aids - hearing assistive technology - hearing aid manufacturers and manufacturer software
• Ability to solve problems or make decisions regarding hearing aid - hearing assistive technology and patient care - consistent with the documented and co-signed plan of care under the supervision of an audiologist
• Ability to prepare patients for testing procedures
• Ability to document and code patient procedures
• Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
• The full performance level of this vacancy is GS-6. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-4 to GS-6. Physical Requirements: The work requires a combination of sitting - walking and bending over - consistent with patient care
• There will be some carrying of light to moderate items
• The need to push wheelchairs and transfer patients is not frequent but will be required.

Duties

• The duties of the position may include but are not limited to the following: Clean hearing aids - their accessories - or assistive listening devices - and change any routine maintenance parts as needed
• complete in house hearing aid repairs as possible
• send hearing aids to the manufacturer for repair if they cannot be repaired in house Prepare hearing aids - their accessories - or assistive listening devices for shipment - including proper documentation in the Remote Order Entry Systems - ROES
• Maintain hearing aid loaner inventory - including tracking in the ROES system Manages other data to include VISTA - scheduling software packages - or other VHA systems Enter notes into electronic health records in accordance with the Richard L
• Roudebush Medical Center guidelines and VHA requirements
• They will confirm patient identifiers as required Manages other data to include VISTA - scheduling software packages - or other VHA systems Monitor clinic stock - including ordering items through Central Medical Supply - such as infection control products
• and monitor clinic supply cabinet stock - alerting supply chain staff as necessary Open incoming mail aid packages - determining where products should be routed - and properly marking anything in the electronic health record or ROES with regard to such packages VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Work Schedule: Monday - Friday - 7:30am - 4:00pm Telework: Not Available Virtual: This is not a virtual position
• Functional Statement #: 92845-A - 92846-A - 94847-A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): ???????Not Authorized