Health Services Operations & Systems Internship – Health Care Innovation (Insure Your Future)

SmartRecruiters, Inc.; Des Moines (IA); On-site; USD 25,000 - 30,000; Full time

Job summary

Wellmark Blue Cross Blue Shield is offering a Health Services Operations & Systems Internship in Des Moines, IA for a summer 2027 program. You will engage with health care product teams, contribute to agile processes, and gain hands-on experience in health care operations and data systems.

The role targets current sophomores in MIS/CIS or related programs, with strong communication and organizational skills. Hybrid schedule from our Des Moines headquarters; internship start May 2027.

Qualifications

• Currently enrolled as sophomore in MIS/CIS, business process management, or related program.
• Strong verbal and written communication skills.
• Ability to build relationships and motivate others.
• Ability to prioritize and manage multiple tasks with attention to detail.
• Adaptable to changing environments and strong problem-solving skills.

Responsibilities

• Support health services operations and systems projects as assigned by the Health Care Innovation team.
• Assist with population health management platform configurations and data entry.
• Review system error reports and coordinate corrective actions with teammates.
• Help organize regulatory and accreditation compliance activities.
• Contribute to documentation and business process mapping tasks.

Education

Sophomore MIS/CIS or related program

Tools

Microsoft Office Suite

Job description

Health Services Operations & Systems Internship – Health Care Innovation (Insure Your Future)

• Intern
• Department: Internships
• Pay Grade: 1

Why choose an internship with Wellmark?We strive to offer meaningful work that assists in your professional development and provides value to the team. You will gain valuable experience within the health insurance industry and put the skills and knowledge you’ve acquired in school to practice this summer during our2027 Summer Internship Program. You will have the opportunity to learn from subject matter experts and leaders within the industry, network with fellow internship program participants, and gain practical, hands‑on work experience.

If you’re eager to learn, collaborate with others, demonstrate your potential, develop customer‑focused solutions, and grow into an exciting career, we hope you’ll consider an internship with us!

Looking to intern on the health services operations and business support team in our Health Care Innovation division? The health care industry is changing, and Wellmark is working to help change it for the better. We recognize that our members deserve health care with a focus on quality. We also recognize that health care is complex. We’ve embarked on a journey to support our members use and navigate the health care system in order to help them make clear, informed decisions, and we’re also ensuring that we take a team‑centric approach when working with and in support of our members. The workthat our diverse business and care teams aredoing in collaboration with our health care partners will create these changes, all while working to minimize health care costs.

What projects might I support?Although subject to change, examples of projects are included below:

• Learn Wellmark’s Agileapproachwhile contributing to user stories and initiatives that health care product teams use to deliver value to members.
• Assistwith the review andupdateofbusiness process and system configuration documentation for our population health management platform.
• Complete basic system configuration changes andmaintainor enter data in our population health management platform.
• Review and analyze system error reports, then coordinate or complete corrective actions as needed.
• Organize and track the team’s regulatory and accreditation compliance activities.
• Perform routine tasks under direct supervision and established procedures and guidelines.
• Apply foundational functional knowledge to create deliverables that support departmental initiatives.

This internship will start in May of 2027, working a hybrid schedule from our headquarters in Des Moines.

• Most be a current sophomore studying MIS/CIS, business process management business administration or related program
• Ability to build relationships and motivate others
• Excellent verbal and written communication skills to effectively work with the business areas
• Ability to prioritize and handle multiple tasks simultaneously
• Strong attention to detail, organizational and time management skills
• Ability to adapt to changing environments, strong customer relations and problem‑solving skills
• Proficient with Microsoft Office Suite

Preferred:

• Previous experience creating business process maps or flow charts
• Prior internship or office experience
• Previous experience writing and executing manual test cases
• Practical experience using AI tools

All your information will be kept confidential according to EEO guidelines.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [e-mail]

At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please refer to the following resources: Nonimmigrant Workers and Green Card for Employment-Based Immigrants

Wellmark supports and expects the responsible use of AI for our workforce! We welcome the responsible use of these tools by job seekers as well and are interested in learning from you; you will have an opportunity in the application process to share which tools you used and how you applied them.

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