Health Services Coordinator

Cincinnatigoodwill; Cincinnati (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Retirement plans

Paid time off

Professional growth opportunities

Job summary

Ohio Valley Goodwill Industries is seeking a Health Services Office Coordinator to support adults with intellectual and developmental disabilities in a dynamic, nonprofit environment. The role combines direct care, medication administration, and wellness advocacy to improve participants’ safety and quality of life.

Responsibilities include coordination of on-site and off-site services, maintaining confidential health records, and collaborating with nursing staff to implement health plans.

Qualifications

• Must be at least 18 years old with a high school diploma or GED.
• State Tested Nursing Assistant (STNA) or Certified Nursing Assistant (CNA).
• Additional certification in medication administration as required by Ohio state rules.
• Willing to pursue certification in wellness advocacy within the first year.

Responsibilities

• Provide direct support and medication management per delegated certifications.
• Coordinate wellness advocacy and documentation for participant services.
• Maintain compliant records and reporting for off-site locations.

Skills

Therapeutic communication

CPR/First Aid

HIPAA reporting

English proficiency

Education

High school diploma or GED

STNA or CNA

Medication administration certification

Wellness advocacy training (desired)

Tools

HIPAA documentation systems

Job description

Regular Full Time Technical Cincinnati, OH, US

About Ohio Valley Goodwill Industries

Ohio Valley Goodwill Industries is a non-profit organization dedicated to providing job training, employment placement, and support services for individuals with disabilities and other barriers to employment. With a focus on empowering individuals to achieve greater independence and inclusion in the community, Ohio Valley Goodwill has been serving the Greater Cincinnati area for over 100 years.

The Health Services Office Coordinator will be responsible for providing comprehensive support to adults with intellectual and developmental disabilities combining the duties of Direct Support Professional, Medication Technician and Wellness Advocate to ensure the well-being, safety and quality of life for all individuals participating in Developmental Services programming at Ohio Valley Goodwill Industries. This position will also coordinate support and materials for the off sites.

MINIMUM REQUIREMENTS:

EDUCATION:

18 years or older-

Minimum of High school diploma or GED.

State Tested Nursing Assistant (STNA) or Certified Nursing Assistant (CNA)

Additional certification in medication administration and/or relevant delegated training as required by the state of Ohio, the Ohio Board of Nursing and the Department of Developmental Disabilities.

Willing to pursue certification/additional training related to wellness advocacy in the first year of employment.

EXPERIENCE

Previous experience working with individuals with intellectual and developmental disabilities preferred.

Experience in non‑profit provider settings highly valued.

Must be able to pass a criminal background investigation and applicable registry checks.

Ability to work independently and as part of a team in a fast paced, actively developing work environment.

KNOWLEDGE

Must be able to understand and effectively communicate the English language in written and verbal format.

Knowledge and training in Ohio State/DDS/department required Behavior Support and Crisis Intervention.

Must be able to properly measure and report metrics related to participant services.

CPR, First AID certification obtained/maintained.

Must be able to participate and understand all of the organizational Emergency Procedures.

Must possess excellent judgement skills and be skilled in protecting the health, safety and well‑being of adults with intellectual and developmental disabilities participating in integrated employment settings.

Therapeutic communication skills and case management experience is beneficial.

ESSENTIAL DUTIES:

• Direct Support Professional Certification
• Medication Management and Administration as per Delegated Certifications.
• Wellness Coordination and Advocacy
• Documentation and Reporting
• Coordination and support of off site locations.

Responsibilities Include:

• Maintain an environment that is healthy, safe, peaceful and comfortable.
• Administers medication in accordance with orders and within the guidelines set by the state of Ohio, Ohio Board of Nursing Delegation Nursing Tasks and DDS.
• Gains and maintains knowledge of medical and health issues for all assigned program participants.
• Notifies appropriate supervisor/delegating nurse of any health concerns or needs for the participants supported according to HIPAA, State of Ohio, federal laws and guidelines.
• Follows all agency policy and procedure.
• Aids participants with ADL’s.
• Incorporates time, space and opportunity for privacy in the care of participants supported.
• Maintains strict confidentiality of all personal and medical information concerning participants supported.
• Understands and advocates for the rights and respect of participants supported.
• Treats participants, families, coworkers and supervisors with dignity, professional behavior and respect.
• Develops and facilitates appropriate community connections and relationships.
• Networks with coworkers, the community, participants served and other professionals to advocate for services and inclusion across life activities.
• Takes initiative in performing additional tasks as assigned.
• Provides clear, accurate and timely records and documentation.
• Provides positive and appropriate feedback when communicating internally and externally.
• Participates in and completes periodic training and certification as required.
• Attends and participates in assigned meetings, shares ideas and contributes to discussions openly, respectfully, honestly and professionally.
• Reports all instances of abuse, neglect, mistreatment, exploitation, unusual incident and major unusual incident per policy guideline in a timely manner as identified in policy.
• Conducts self in the community in a way that enhances the image of participants served and the agency.
• Participates in the development and implementation of wellness programs and initiative targeting participant population.
• Carries out program activities aimed at improving participants well‑being and overall health.
• Conduct evaluations to identify participant strengths, challenges and goals related comprehensive wellness.
• Creates and keeps precise and orderly records, ensuring prompt input of information into specified reporting systems.
• Initial point of contact for health concerns with participant population with support from delegating RN.
• Collaborate with participant support teams on plans, medications and programming related the health needs of participants.

BENEFITS:

• Competitive salary based on experience and qualifications.
• Comprehensive benefits package including health insurance, retirement plans and paid time off.
• Opportunities for continued professional and personal growth and development.
• Meaningful work that makes a positive impact on the lives of adults with intellectual and developmental disabilities in an integrated work environment.

This is the ideal job for those individuals seeking life enrichment opportunities.

EEO Employer/Vet/Disabled