Health Services Coordinator

Orthopedic Physicians Alaska; Anchorage, Northern (AK, KY); Hybrid; USD 48,000 - 64,000; Full time

Job summary

OrthoAlaska LLC is seeking a Health Services Coordinator for Primary Care Associates in Alaska. The role focuses on accurate data entry in EHR, invoicing customers, and collaborating with the billing team to identify issues.

You will ensure smooth workflow, use accounting software for aged accounts, and support patient financial tasks in a fast-paced clinic setting. The position requires excellent communication, a calm demeanor under pressure, and the ability to manage multiple tasks with care

Qualifications

• Excellent communication and interpersonal skills.
• Professional, personable and caring, able to put patients at ease.
• Able to understand medical charts, diagnoses, and billing codes.
• Maintains calm demeanor under pressure.
• Can prioritize multiple tasks and coordinate with patient care teams.
• Proficient in PC use, software applications and EHR systems.

Responsibilities

• Input payment information or other financial data into customer accounts in EHR.
• Generate invoices and billing materials to be sent directly to customers.
• Work with the OrthoAlaska billing department to identify and correct billing errors.
• Maintain workflow and organization.
• Utilize accounting software to identify outstanding accounts and coordinate payments.

Skills

Communication skills

Interpersonal skills

Billing codes understanding

Calm under pressure

Multi-tasking

EHR software proficiency

Education

High school diploma or equivalent

Bachelor's degree in billing or related field

Tools

EHR

Accounting software

Job description

Career Opportunities with OrthoAlaska LLC

A great place to work.

Current job opportunities are posted here as they become available.

Primary Care Associates seeks a highly skilled, dedicated, and professional Health Services Coordinator to join our rapidly growing and dynamic team. At PCA, employees enjoy work-life balance, competitive salaries, and comprehensive medical (with FSA or HSA), dental, life, and disability insurance, as well as profit sharing, 401(k), and paid time off starting at three weeks per year.

Schedule: Monday through Friday, 08:00am-04:00pm

Learn more about Primary Care Associates at www.primarycareak.com.

• Considers skillful, customer/patient service a top priority
• Takes ownership for personal growth and development
• Works as a team for the good of the team and its commitment to service
• Embraces excellence, honesty, compassion and respect
• Input payment information or other financial data into customer accounts in EHR
• Generate invoices and billing materials to be sent directly to customers
• Work with the OrthoAlaska billing department to identify and correct billing errors
• Maintain workflow and organization
• Utilize accounting software to identify outstanding accounts, inform accounts of any missed/late payments and coordinate payment

Knowledge and skill requirements

• Excellent communication and interpersonal skills
• Professional, personable and caring, and able to help patients feel at ease
• Able to understand medical charts and diagnoses and coding for billing purposes
• Able to maintain a calm demeanor when under pressure
• Able to prioritize multiple tasks and work with a variety of patient care teams
• Skill in operating a personal computer using a variety of software applications and EHR

Required qualifications

• High school diploma or equivalent

Preferred (in addition to required) qualifications

• Bachelors degree in billing, business, or related field OR
• Two (2) years of experience in occupational health or customer service

PCA values quality, patient-centered care, personal fulfillment through continuous improvement, team development, and community service. We welcome applicants who embrace our same core values and possess a daily renewed attitude of excellence.