Health Services Coordinator

Orthopedic Physicians Alaska; Anchorage (AK); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance (FSA/HSA)

Dental insurance

Life insurance

Disability insurance

Profit sharing

401(k)

Paid time off 3 weeks

Job summary

Primary Care Associates seeks an Occupational Health Representative to support patient billing, data entry in the EHR, and invoicing tasks. The role emphasizes high-quality service, accuracy, and teamwork within a professional medical environment.

The position offers standard work hours, competitive compensation, and comprehensive benefits including medical, dental, life, disability insurance, profit sharing, a 401(k), and paid time off starting at three weeks per year.

Qualifications

• High school diploma or equivalent.
• Bachelor's degree in billing, business, or related field preferred.
• Two years of experience in occupational health or customer service preferred.

Responsibilities

• Input payment information or other financial data into customer accounts in EHR.
• Generate invoices and billing materials to be sent directly to customers.
• Work with the OrthoAlaska billing department to identify and correct billing errors.
• Maintain workflow and organization.
• Utilize accounting software to identify outstanding accounts, inform accounts of any missed/late payments and coordinate payment.

Skills

Communication

Customer service

Billing/EHR

Medical coding

EHR proficiency

Education

High school diploma

Bachelor's degree in billing/business

Job description

Primary Care Associates seeks a highly skilled, dedicated, and professional Occupational Health Representative to join our rapidly growing and dynamic team. At PCA, employees enjoy work-life balance, competitive salaries, and comprehensive medical (with FSA or HSA), dental, life, and disability insurance, as well as profit sharing, 401(k), and paid time off starting at three weeks per year.

Schedule

Monday through Friday, 08:00am-04:00pm

Learn More About Primary Care Associates

Learn More About Primary Care Associates At Www.primarycareak.com.

Ideal attributes

• Considers skillful, customer/patient service a top priority
• Takes ownership for personal growth and development
• Works as a team for the good of the team and its commitment to service
• Embraces excellence, honesty, compassion and respect

Representative duties

• Input payment information or other financial data into customer accounts in EHR
• Generate invoices and billing materials to be sent directly to customers
• Work with the OrthoAlaska billing department to identify and correct billing errors
• Maintain workflow and organization
• Utilize accounting software to identify outstanding accounts, inform accounts of any missed/late payments and coordinate payment

Knowledge and skill requirements

• Excellent communication and interpersonal skills
• Professional, personable and caring, and able to help patients feel at ease
• Able to understand medical charts and diagnoses and coding for billing purposes
• Able to maintain a calm demeanor when under pressure
• Able to prioritize multiple tasks and work with a variety of patient care teams
• Skill in operating a personal computer using a variety of software applications and EHR

Required Qualifications

• High school diploma or equivalent

Preferred (in Addition To Required) Qualifications

• Bachelors degree in billing, business, or related field OR
• Two (2) years of experience in occupational health or customer service

Candidates meeting the above skills and qualifications and desiring to be part of a patient-centered, professional environment are invited to apply.

PCA values quality, patient-centered care, personal fulfillment through continuous improvement, team development, and community service. We welcome applicants who embrace our same core values and possess a daily renewed attitude of excellence.