Health Services Coordinator

orthoalaska; Anchorage (AK); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance with FSA/HSA

Dental insurance

Life insurance

Disability insurance

Profit sharing

401(k)

Paid time off starting at 3 weeks/year

Job summary

Primary Care Associates in Alaska seeks a Health Services Coordinator to support our growing team. The role includes entering payment information into the EHR, generating invoices, and coordinating with the billing department to resolve errors. Strong communication and organization are essential to ensure smooth patient services.

Schedule is Monday to Friday, 08:00am-04:00pm. We offer competitive salaries and comprehensive benefits, including medical insurance with FSA/HSA, dental, life, and

Qualifications

• Excellent communication and interpersonal skills required.
• Professional, personable, caring, and able to put patients at ease.
• Understand medical charts, diagnoses, and billing coding.
• Maintain composure under pressure and meet deadlines.
• Prioritize multiple tasks with multiple care teams.
• Proficient with PC and EHR software applications.

Responsibilities

• Input payment information and financial data into patient accounts in the EHR.
• Generate invoices and billing materials for customers.
• Collaborate with the billing department to identify and correct errors.
• Maintain workflow and keep organized records.
• Coordinate payment and communicate outstanding accounts.

Skills

Excellent communication

Interpersonal skills

Patient care teamwork

Calm under pressure

Task prioritization

EHR software proficiency

Education

High school diploma or equivalent

Bachelor's degree in billing or related field

Job description

Primary Care Associates seeks a highly skilled, dedicated, and professional Health Services Coordinator to join our rapidly growing and dynamic team. At PCA, employees enjoy work-life balance, competitive salaries, and comprehensive medical (with FSA or HSA), dental, life, and disability insurance, as well as profit sharing, 401(k), and paid time off starting at three weeks per year.

Schedule

Monday through Friday, 08:00am-04:00pm

Learn more about Primary Care Associates at www.primarycareak.com.

Ideal attributes

• Considers skillful, customer/patient service a top priority
• Takes ownership for personal growth and development
• Works as a team for the good of the team and its commitment to service
• Embraces excellence, honesty, compassion and respect

Coordinator duties

• Input payment information or other financial data into customer accounts in EHR
• Generate invoices and billing materials to be sent directly to customers
• Work with the OrthoAlaska billing department to identify and correct billing errors
• Maintain workflow and organization
• Utilize accounting software to identify outstanding accounts, inform accounts of any missed/late payments and coordinate payment

Knowledge and skill requirements

• Excellent communication and interpersonal skills
• Professional, personable and caring, and able to help patients feel at ease
• Able to understand medical charts and diagnoses and coding for billing purposes
• Able to maintain a calm demeanor when under pressure
• Able to prioritize multiple tasks and work with a variety of patient care teams
• Skill in operating a personal computer using a variety of software applications and EHR

Required qualifications

• High school diploma or equivalent

Preferred (in addition to required) qualifications

• Bachelors degree in billing, business, or related field OR
• Two (2) years of experience in occupational health or customer service

PCA values quality, patient-centered care, personal fulfillment through continuous improvement, team development, and community service. We welcome applicants who embrace our same core values and possess a daily renewed attitude of excellence.