Health Services Associate, Full Time

Jackson Health System; Miami (FL); On-site; USD 38,000 - 46,000; Full time

Job summary

Jackson Health System in Miami, FL is seeking a Health Services Associate to provide clerical and medical support for the Breast Health Center. The role operates Monday–Friday, 8am–4:30pm, full-time, and focuses on scheduling, patient coordination, and administrative tasks within a busy clinical setting.

Candidates with 0–3 years of related experience and strong organizational skills will thrive in this team, which values service excellence and professional communication.

Qualifications

• High School diploma is required.
• 0–3 years related experience.
• Bilingual preferred.
• Scheduling experience preferred.

Responsibilities

• Performs basic secretarial duties and schedules appointments.
• Sort faxes daily and route to MD; return signed faxes.
• Order supplies and reconcile daily charges.
• Block MD schedules during leave.
• Schedule urgent testing and manage appointment lines.
• Schedule Managed Care patients with PCP.
• Print census daily.
• Prepare daily/weekly productivity reports.
• Demonstrate CARE values in service delivery.
• Perform other related duties as needed.

Skills

Organization & prioritization

Effective communication

Stress management

Instruction compliance

Tech proficiency

Education

High School diploma

Job description

Miami, FL Full-Time Breast Health Center

Monday – Friday, 8am – 4:30pm, Full Time

Summary Health Services Associate performs a variety of clerical and medical support services for the efficient operation of the center.

Responsibilities

• Performs basic secretarial duties. Calls patients to schedule, confirm, and cancel appointments.
• Sort faxes daily and assigns to MD (return fax to sender once signed by provider).
• Ordering of supplies viva Lawson/Standard Registry. Daily reconciliations of charges.
• Blocks MD schedule (approved personal leave or unplanned leave).
• Assists in scheduling urgent testing by calling appointment line or appropriate department for urgent testing that needs to be scheduled or rescheduled.
• Assist in scheduling Managed Care patients (reviews list on a monthly basis and schedules patient to PCP).
• Print census daily.
• Daily and weekly productivity report.
• Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
• Performs other related duties as needed.

Experience

• Generally requires 0 to 3 years of related experience.
• Bilingual Preferred
• Scheduling experience preferred

Education

• High School diploma is required.

Skill

• Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
• Ability to communicate effectively in both oral and written form.
• Ability to handle difficult and stressful situations with critical thinking and professional composure.
• Ability to understand and follow instructions. Ability to exercise sound and independent judgment.
• Knowledge and skill in use of job appropriate technology and software applications.

Credentials

• Valid license or certification is required as needed, based on the job or specialty.

Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.