Health Record and Information Technician l

sentara; Suffolk (VA); On-site; USD 41,000 - 63,000; Full time

Job summary

Sentara Health in Suffolk, VA is seeking a Health Record and Information Technician I for a full-time, onsite role. You will interpret and prepare documents for precision scanning into the EMR, maintain patient confidentiality, and support data quality across departments to aid patient care and decision-making.

The role requires basic HS education, at least 1 year in Health Information Services, and familiarity with EHRs (EPIC/OnBase preferred).

Qualifications

• HS - High School Grad or Equivalent REQUIRED.
• Minimum 1 year experience in Health Information Services - REQUIRED.
• Experience with EPIC and OnBase is preferred.

Responsibilities

• Health Information Management & Record Processing: Retrieve, assemble, and analyze medical records for completeness, accuracy, and compliance with regulatory standards.
• Maintain electronic health record (EHR) systems by scanning, indexing, and validating documents in appropriate patient charts.
• Review provider documentation for required signatures, dates, and authentication.

Skills

Attention to detail

Communication skills

Team collaboration

Confidentiality & privacy

Education

High School Diploma or equivalent

Tools

EPIC experience

OnBase experience

Electronic Health Records (EHR)

Job description

City/State Suffolk, VA

Work Shift First (Days)

Sentara Health is hiring for an Health Record and Information Technician I!

Status: Full-Time, permanent position (40 hours)

Standard working hours: 7:00 AM to 3:30 PM EST, (Monday-Friday)

Location: Fully Onsite (Sentara Obici)

Job Description Summary

The Health Record and Information Technician I is responsible for the interpretation and preparation of all documents for precision scanning into the electronic medical record with strict attention to maintaining patient confidentiality guidelines for safeguarding patient medical information. This role is required to work within many different computer environments to track, scan, identify, validate, and access medical records. The Health Record and Information Technician I is responsible for maintaining data and statistics to support functions within the department and for the needs of patients, providers, and other applicable entities.

Description

Review and analyze documents for the electronic medical record with strict attention to maintain patient confidentiality guidelines for safeguarding patient medical information. Ensure documents are readily available in the electronic medical record for patient care and medical decisions. Required to work within many different computer environments to track, scan, identify, validate, and access medical records. Responsible for maintaining data and statistics to support activities. Assist with release of information requests.

Key Responsibilities

• Health Information Management & Record Processing: Retrieve, assemble, and analyze medical records for completeness, accuracy, and compliance with regulatory standards.
• Maintain electronic health record (EHR) systems by scanning, indexing, and validating documents in appropriate patient charts.
• Review provider documentation for required signatures, dates, and authentication.
• Process record requests, ensuring compliance with HIPAA and organizational policies regarding release of information.

Data Quality & Integrity

• Verify accuracy of patient demographic and encounter data in EHR and health information systems.
• Conduct quality checks on scanned and uploaded documents to ensure legibility, correct patient matching, and completeness.
• Assist with chart audits and data validation for internal quality, coding, and compliance reviews.
• Support updates to patient information to maintain consistent data integrity across clinical, billing, and reporting systems.

Confidentiality, Security & Compliance

• Maintain strict confidentiality of patient health information in accordance with HIPAA and internal privacy policies.
• Report any potential breaches, discrepancies, or security issues to the appropriate compliance or privacy officer.

Customer Service & Communication

• Provide courteous and timely responses to internal and external requests for patient information.
• Collaborate with physicians, nurses, coders, and other healthcare staff to resolve documentation or record-related issues.
• Communicate effectively with release-of-information vendors, legal representatives, and external agencies as needed.

Other Requirements

• Good hand-eye coordination and the ability to meet process document standards as set.
• Ability to focus on detailed processes and validate accuracy of others

Education:

HS - High School Grad or Equivalent REQUIRED

Certification/Licensure:

None required

Experience:

1 year experience in Health Information Services - REQUIRED

Graduate of an approved Health Information Technician or Health Information Systems training program is accepted in lieu of experience (HRIT Certification or CCA or CCS (Coding) or AHIMA )

EPIC experience is preferred

Onbase experience is a plus

Talroo-Allied Health

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $19.76 - $30.05 hourly.

Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Pet Insurance
• Legal Resources Plan

Colleagues have the opportunity to earn an annual discretionary bonus if established sys