Health Program Enrollment Specialist

El-Proyecto-Del-Barrio; Baldwin Park (CA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

El Proyecto del Barrio is seeking an Enrollment Support Specialist to assist in enrolling qualified patients in health programs and to provide essential membership services. You will recruit new patients, complete enrollment paperwork, and support ongoing communications with patients and the healthcare team.

Ideal candidates have 1–2 years of related experience, strong Microsoft Office skills, and the ability to work in diverse, low-income settings while maintaining confidentiality and

Qualifications

• Knowledge of customer service best practices.
• High level of professionalism, customer service, and interpersonal skills.
• Strong computer skills in Microsoft Office.
• Ability to communicate in an articulate, professional manner while maintaining confidentiality.
• Ability to work independently, meet deadlines, and multitask while maintaining quality standards.
• Ability to work in culturally and racially diverse populations and in lower socio-economic conditions.
• Ability to pleasantly and effectively represent the organization.

Responsibilities

• Provide essential membership services to enrolled patients.
• Recruit new patients, completing necessary paperwork for enrollments.
• Support ongoing patient communications and follow-up.
• Support the healthcare team to enhance customer service.
• Ensure compliance with regulatory requirements and organizational standards.
• Perform other duties as assigned.

Skills

Customer service

Professional communication

Interpersonal skills

Confidentiality

Multitasking

Independence

Cultural sensitivity

Microsoft Office

Bilingual English/Spanish

Education

High school diploma or equivalent

1–2 years related experience

Job description

El Proyecto del Barrio is seeking an Enrollment Support Specialist to assist in enrolling qualified patients in health programs and to provide essential membership services. You will recruit new patients, complete enrollment paperwork, and support ongoing communications with patients and the healthcare team.

Ideal candidates have 1–2 years of related experience, strong Microsoft Office skills, and the ability to work in diverse, low-income settings while maintaining confidentiality and