Health Program Advisor

Covered California; Sacramento (CA); On-site; USD 887,000 - 1,110,000; Full time

Job summary

Covered California is seeking a Health Program Advisor to assess health program issues, interpret policies, and collaborate with partners to analyze user feedback and inform system changes.

You will provide ongoing guidance and support to the organization and stakeholders, helping enrollers and teams understand complex health programs and CalHEERS/Enroller Portal design elements.

Qualifications

• Experience/knowledge of healthcare industry programs and policies
• Ability to present complex technical information in a clear manner
• Strong critical thinking and problem-solving skills
• Self-starter with project management abilities and attention to detail
• Experience collaborating with internal/external partners to analyze user feedback

Responsibilities

• Assess health program, system, and implementation issues
• Identify gaps and design elements in CalHEERS and Enroller Portal
• Interpret and evaluate health policies and programs
• Collaborate with partners to solicit and analyze user feedback for system changes
• Provide ongoing program guidance and support to the organization and stakeholders

Skills

Health program knowledge

Complex information presentation

Problem solving

Attention to detail

Stakeholder support

Job description

Are you experienced in health programs and in successfully presenting complex technical information in a way that’s easily understood? Do you have a passion for problem solving and improving user experience processes to support Covered California certified enrollers? If so, please see below for additional information regarding this position.

How You’ll Make an Impact!

The Distribution Services Section in Covered California’s Outreach and Sales Division is looking for someone with strong critical thinking and analytical skills, and a self-starter with outstanding attention to detail. As the Health Program Advisor, you will be:

• Assessing key health program, system, and implementation issues
• Identifying gap/enhancement and design elements in the California Healthcare Eligibility and Enrollment Retention System (CalHEERS) and the Enroller Portal
• Interpreting and evaluating health policies and programs
• Collaborating with internal and external partners to solicit and analyze user feedback to inform system changes
• Providing continued program and technical guidance, expertise, and support to the organization and stakeholders

Salary: New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Shall Consider: Health Program Specialist I

$6,623.00 - $8,290.00

Application Deadline: 7/22/2026 @ 11:59 pm PST

Required Documents: Application, Resume, and Statement of Qualifications (SOQ)

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience/knowledge of healthcare industry programs and policies
• Experience/knowledge of technical and function design processes
• Strong critical thinking and problem-solving skills
• Ability to present complex technical information in way that’s easily understood
• Self-starter, strong project management skills, and outstanding attention to detail

Minimum Qualifications for Health Program Specialist: CalHR Public Portal

Employee Benefits:

Covered California provides incredible benefits for our employees, including healthcare, retirement and savings, work-life services, leave benefits, and work-life balance. To learn more, visit https://hbex.coveredca.com/careers/benefits/.

Note:

• New to state civil service, employees are typically hired at the minimum of the salary range