Health Professional Assistant (HPA)

Jefferson Franklin Community Action Corporation; Hillsboro (MO); Hybrid; USD 19,000 - 27,000; Full time

Benefits offered by this job

Fridays off

Paid holidays, vacation & sick time

Insurance options

403(b) + pension

Inclement weather pay

Job summary

Jefferson Franklin Community Action Corporation (JFCAC) is seeking a Health Professional Assistant to support families in the WIC program in Missouri. The role involves welcoming participants, collecting data, and issuing electronic food benefits in a fast-paced clinic.

The successful candidate will have a HS diploma or GED, 1 year in community health or nutrition, or 2 years of clerical/customer service experience, plus strong communication and data-entry skills.

Qualifications

• High school diploma or equivalent (GED/HiSET).
• One year of experience in a community health or nutrition program, or two years of clerical/administrative support or customer service experience.
• Basic computer and data entry skills.
• Strong communication, organizational, and customer service skills.

Responsibilities

• Welcome participants, answer questions, and provide information about WIC services and benefits.
• Collect and document participant information, including height, weight, immunization records, and bloodwork required for WIC certification.
• Accurately enter participant data into the WIC Management Information System (MIS).
• Schedule appointments and maintain communication with participants regarding services and follow-up needs.
• Issue electronic food benefits to eligible participants.
• Promote breastfeeding and connect families with breastfeeding support resources.
• Refer participants to appropriate health, nutrition, and community support programs.
• Maintain participant confidentiality in accordance with WIC policies and HIPAA regulations.
• Assist with clinic operations by stocking supplies, cleaning and organizing intake areas, and creating a welcoming environment for families.
• Support community outreach and education activities as assigned.

Skills

Communication skills

Organizational skills

Customer service

Data entry

Education

HS diploma or GED

Tools

WIC MIS

Job description

Jefferson Franklin Community Action Corporation (JFCAC)
Full-Time | 4-Day Workweek, Fridays Off!

2 Days in Hillsboro & 2 Days in Arnold, Missouri

Make a Difference in the Lives of Women, Infants, and Children

Do you enjoy helping people, working in a fast-paced environment, and being part of a mission-driven team?

Jefferson Franklin Community Action Corporation (JFCAC) is seeking a compassionate, organized, and client-focused Health Professional Assistant (HPA) to support families in our community through the Women, Infants, and Children (WIC) Program.

What You’ll Do

• Welcome participants, answer questions, and provide information about WIC services and benefits.
• Collect and document participant information, including height, weight, immunization records, and bloodwork required for WIC certification.
• Accurately enter participant data into the WIC Management Information System (MIS).
• Schedule appointments and maintain communication with participants regarding services and follow-up needs.
• Issue electronic food benefits to eligible participants.
• Promote breastfeeding and connect families with breastfeeding support resources.
• Refer participants to appropriate health, nutrition, and community support programs.
• Maintain participant confidentiality in accordance with WIC policies and HIPAA regulations.
• Assist with clinic operations by stocking supplies, cleaning and organizing intake areas, and creating a welcoming environment for families.
• Support community outreach and education activities as assigned.

What We’re Looking For

Required:

• High school diploma or equivalent (GED/HiSET).
• One year of experience in a community health or nutrition program, or two years of clerical, administrative support, or customer service experience.
• Basic computer and data entry skills.
• Strong communication, organizational, and customer service skills.
• Ability to multitask and work efficiently in a high-volume clinic setting.
• Reliable transportation and ability to travel as needed.
• Must complete required state WIC training within six (6) months of hire.
• Starting pay is $16.97 per hour, bi-weekly pay
  • Potential to increase based on relevant experience and completed education
• Full-time, 36-hour work week, Benefits-eligible
• 4-Day Workweek with FRIDAYS OFF!
• Paid Holidays, Vacation & Sick Time
  • Paid inclement weather days, following Jefferson College weather schedule
• Supplemental Accident, Critical Illness, Pet Insurance
• 403 (b) Salary Deferral with Employer Match & Simplified Employee Pension Plan

The Right Person for this Role

The right person is compassionate, detail-oriented, and comfortable working with adults, infants, and young children. They enjoy helping others, can maintain accuracy while managing multiple priorities, and contribute to a positive, team-oriented environment.

Why Join Our Team?

• Meaningful work that supports community health and family wellness
• Collaborative and supportive work environment
• Opportunity to serve women, infants, children, and families in your community

Jefferson Franklin Community Action Corporation