Health Plan Navigator & Community Outreach Specialist

NORTHERN KENTUCKY COMMUNITY ACTION COMMISSION INC; Covington (KY); On-site; USD 23,866 - 33,992; Full time

Job summary

Northern Kentucky Community Action Commission, Inc. is seeking a Kynector in Covington, KY to help residents understand and enroll in a health plan through one-on-one interactions, group presentations, and events.

The role requires travel, flexible hours including some evenings/weekends, and certification through KHBE training. Strong communication and knowledge of ACA/Medicaid are essential.

Qualifications

• High School diploma or GED required; college preferred.
• Knowledge/experience in the health care industry and ACA knowledge preferred.
• Computer proficiency, including Microsoft Office (Outlook, Excel, Word, PowerPoint, Publisher) and internet research.

Responsibilities

• Assist in enrollment of Northern Kentucky population and conduct outreach activities.
• Facilitate consumer enrollment and outreach activities.
• Complete KHBE training courses and achieve at least 80% to become certified.
• Travel to consumer locations to assist with enrollment activities.
• Provide unbiased guidance on Medicaid coverage options face-to-face, including in homes.
• Refer consumers to agents or call centers when guidance is needed.
• Assist in processing appeals for Exchange consumers and re-enrollments.
• Provide language access services and accessibility accommodations as needed.
• Attend evening or weekend enrollment/outreach events as required.

Skills

Public speaking

Health care knowledge

MS Office proficiency

Driver's license

Flexible schedule

Travel availability

Education

High School or GED

College preferred

Tools

Microsoft Office

Job description

Northern Kentucky Community Action Commission, Inc. is seeking a Kynector in Covington, KY to help residents understand and enroll in a health plan through one-on-one interactions, group presentations, and events.

The role requires travel, flexible hours including some evenings/weekends, and certification through KHBE training. Strong communication and knowledge of ACA/Medicaid are essential.