Community Outreach Navigator — Northern Kentucky

Isaiah House Treatment Center; Northern (KY); On-site; USD 40,000 - 60,000; Full time

Job summary

Isaiah House Treatment Center in Kentucky’s Northern region is seeking a Client Care Navigator to connect individuals with addiction treatment options across Lawrence, Boyd, Lewis, Greenup, Carter, and Elliot counties. The role focuses on building referral networks, educating partners, and guiding clients to admissions.

The ideal candidate has a high school diploma, strong communication skills, and the ability to travel regularly.

Qualifications

• High school diploma or GED preferred.
• Knowledge of substance use disorders and recovery services.
• Established connections with community organizations and referral agencies preferred.
• Strong interpersonal and relationship-building skills.
• Ability to travel regularly within assigned counties.

Responsibilities

• Build and maintain relationships with referral sources and COIs in the region.
• Educate partners on Isaiah House's mission, programs, and outcomes.
• Identify new referral opportunities through outreach and networking.
• Respond to inquiries from potential clients and referral sources.
• Assist clients in connecting with admissions and treatment resources.
• Manage territory travel and regular partner contact.

Skills

Community outreach

Business development

Healthcare referral coordination

Networking

Communication skills

Education

High School Diploma or GED

Tools

Microsoft Teams

ASANA

Job description

Isaiah House Treatment Center in Kentucky’s Northern region is seeking a Client Care Navigator to connect individuals with addiction treatment options across Lawrence, Boyd, Lewis, Greenup, Carter, and Elliot counties. The role focuses on building referral networks, educating partners, and guiding clients to admissions.

The ideal candidate has a high school diploma, strong communication skills, and the ability to travel regularly.