Summary
We are seeking a seasoned professional to drive impactful solutions for complex business challenges within a health plan environment. You will bridge the gap between business needs and technical execution, designing robust information systems and optimizing workflows. This role requires a senior-level technical analyst capable of independently managing complex data tasks, including data mapping, writing and reviewing SQL queries, and validating data extracts.
Responsibilities
- Requirements & Design: Conduct stakeholder sessions to translate business needs into functional designs and technical requirements. Document user stories, use cases, and acceptance criteria, and provide low-fidelity mock-ups and wireframes.
- Technical & Data Expertise: Independently complete data mappings, write and review SQL queries, and validate data extracts. Research and resolve technical problems, identifying solution gaps and proposing future-state improvements.
- Collaboration & Solutioning: Work closely with software engineers, stakeholders, and cross-functional teams to develop technical approaches and assess feasibility.
- Testing & Quality Assurance: Partner with the IT testing team to ensure seamless execution, review test cases, plan user acceptance testing (UAT), and lead root-cause analysis for defects.
- Documentation & Governance: Create and maintain comprehensive application and system documentation, ensuring traceability from requirements to test plans.
Qualifications
- Education: Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field (or equivalent experience).
- Technical Skills:
- 3 years of experience using SQL for database queries, with a strong understanding of joins and data analysis.
- Advanced experience with Microsoft Office 365.
- Experience with Azure DevOps or equivalent project tracking software.
- Solid foundation in application architecture and the Software Development Life Cycle (SDLC).
- Methodologies: Experience with Agile, Scrum, and Kanban frameworks.
- Soft Skills: Exceptional critical thinking, problem-solving, and analytical skills. Strong self-starter with initiative and excellent communication skills.
- Preferred: Direct experience with healthcare concepts and/or the health insurance industry. Proven track record in writing requirements for system integration projects.