Health IT Specialist: EHR Optimization & Patient Care Impact

Mass Digital Health; Boston (MA); On-site; USD 125,000 - 135,000; Full time

Job summary

IQVIA is seeking a Health Information Technology Specialist to support its pharmaceutical client portfolio in the US, focusing on integrating brands into EHR systems and enhancing patient care across priority accounts. The role requires 4+ years in design/build/test with EHR platforms (Epic, Cerner, Meditech, McKesson) and strong healthcare IT knowledge.

Travel overnight is expected, and collaboration with cross-functional teams is essential to deliver scalable, patient-centered outcomes.

Qualifications

• Bachelor's degree from an accredited college/university.
• 4+ years in design, build, or testing with EHR software (Epic, Cerner, Meditech, McKesson preferred).
• Deep knowledge of healthcare IT and software optimization.
• Ability to navigate a matrix environment and communicate effectively.
• Willingness to travel overnight.

Responsibilities

• Identify potential gaps/barriers within EHR systems at priority IDN’s & Health Systems.
• Problem-solve and provide solutions and resolution of EHR gaps.
• Identify workflow barriers and recommend scalable solutions.
• Collaborate with customers including end users, licensed clinicians, IT informatics team, quality EHR Manager and analyst to provide meaningful insights to enhance patient care.
• Align resources to develop comprehensive plans by priority institution.
• Complete workflow assessments with institutional customers to identify potential gaps in care across the patient journey.
• Develop and implement comprehensive customer-specific plans.
• Act as matrix team Health IT Specialist subject-matter expert to both internal and external stakeholders with matrix partners across account management, medical, and other cross-functional partners.
• Share insights around optimizing EHR systems to address gaps in patient care including Inpatient, Outpatient, and Emergency Department.

Skills

EHR software

Epic

Cerner

Meditech

McKesson

Healthcare IT

Presentation skills

Communication skills

Travel readiness

Education

Bachelor's degree

Master's degree

Job description

IQVIA is seeking a Health Information Technology Specialist to support its pharmaceutical client portfolio in the US, focusing on integrating brands into EHR systems and enhancing patient care across priority accounts. The role requires 4+ years in design/build/test with EHR platforms (Epic, Cerner, Meditech, McKesson) and strong healthcare IT knowledge.

Travel overnight is expected, and collaboration with cross-functional teams is essential to deliver scalable, patient-centered outcomes.