Health IT Applications Support Analyst I

St. Joseph's/Candler; Savannah (GA); On-site; USD 55,000 - 70,000; Full time

Job summary

St. Joseph's/Candler in Savannah, GA seeks an Application Support Analyst I to provide direct user support, troubleshoot software, and coordinate new or upgraded applications in a health-system setting.

Role requires a Bachelor's degree in IT and 1-2 years in health-systems or related applications, with preferred training in IT, Windows OS, and Office, plus ability to document and train staff.

Qualifications

• Bachelor's degree in Information Technology or related field required.
• 1-2 years health systems functional experience or related app support required.
• Formal training in information systems, desktops, databases, and programming is preferred.
• Training on Windows OS and Office applications is preferred.

Responsibilities

• Provide direct support for application software, resolve problems, and train staff.
• Coordinate implementation of new or upgraded software with thorough testing.
• Customize dictionaries, security levels, menus, and screens; maintain docs.
• Participate in projects and provide required status reports.
• Break down problems into manageable tasks and communicate with stakeholders.

Skills

Customer support

Communication

Troubleshooting

Training

Education

Bachelor's degree - Required

Information Technology discipline - Preferred

Internship considered for final year students

Tools

Windows OS

Microsoft Office

Databases

Programming languages

Job description

St. Joseph's/Candler in Savannah, GA seeks an Application Support Analyst I to provide direct user support, troubleshoot software, and coordinate new or upgraded applications in a health-system setting.

Role requires a Bachelor's degree in IT and 1-2 years in health-systems or related applications, with preferred training in IT, Windows OS, and Office, plus ability to document and train staff.