Health Insurance Client Services Specialist - Growth & Impact

Rick Smith State Farm; Duncanville (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company parties

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Vision insurance

Parental leave

Wellness resources

Bonus based on performance

Job summary

Rick Smith State Farm in Duncanville, Texas is seeking a Health Insurance Position - State Farm Agent Team Member to join our agency. You will help create exceptional client experiences, resolve inquiries, coordinate with team members, and anticipate the needs of the community.

We look for a customer-focused, empathetic team member who can contribute to agency growth while delivering accurate information and friendly service to clients seeking insurance options and coverage.

Qualifications

• Dedicated to customer service.
• Able to relate to customers, answer questions, and anticipate needs.
• Excellent communication to assist customers and coordinate with team members.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service across insurance inquiries, policy changes, transfers, claims, and billing.
• Use a needs-based review process to educate customers about insurance options.
• Maintain exemplary communication to support business development.

Skills

Customer service

Communication skills

Proactive problem solving

Job description

Rick Smith State Farm in Duncanville, Texas is seeking a Health Insurance Position - State Farm Agent Team Member to join our agency. You will help create exceptional client experiences, resolve inquiries, coordinate with team members, and anticipate the needs of the community.

We look for a customer-focused, empathetic team member who can contribute to agency growth while delivering accurate information and friendly service to clients seeking insurance options and coverage.