Health Information Technology Specialist

Carolina Family Health Centers, Inc.; Wilson (NC); On-site; USD 46,000 - 56,000; Full time

Benefits offered by this job

Full benefits package

401(k) and match

AD&D insurance

Disability insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Holidays

Vision insurance

Job summary

Carolina Family Health Centers, Inc. in Wilson, NC is hiring a Health Information Technology Specialist to manage the EMR system, train staff, set up providers, troubleshoot issues, and oversee system upgrades.

This role includes managing the patient portal, assisting with reporting and auditing, and supporting clinical operations. The position offers a 40-hour workweek, Monday to Friday, with no weekends, plus a comprehensive benefits package.

Qualifications

• Associate degree or HIT-related education required.
• Minimum one year of HIT/EMR experience in clinical settings.
• Proficiency in Excel and Word essential.

Responsibilities

• Serve as the corporation's point of contact for EMR management and liaising with the EMR vendor.
• Troubleshoot EMR issues with staff and vendor support to resolve them quickly.
• Manage the patient portal, triage requests, and coordinate with the portal vendor.
• Assist with reporting setup and generate reports for quality improvement and security.
• Support daily operations, including templates, filters, MU reports, and coverage groups.
• Participate in the Continuous Quality Improvement program as approved by the Board.
• Assist with UDS and other quality audits.
• Prepare for meetings: reserve room, ensure equipment, and take minutes.

Skills

MS Excel

MS Word

Communication skills

Organizational skills

Education

Associate Degree in Health Information Technology

Tools

EMR software

Patient portal software

Job description

View Our Current Available Positions Below:

Location: Wilson, NC

Job Id:1153

# of Openings:1

Come join our “Family” and be part of providing healthcare In the Community…For the Community.

Carolina Family Health Centers, Inc. provides accessible and affordable health care with excellence...where patients come first. Regardless of an individual’s ability to pay or their insurance status, we believe that EVERYONE deserves access to quality health care.

As a nonprofit, federally qualified health center (FQHC), we strive to meet the needs of our community and breakdown barriers that prevent individuals from seeking health care. Our service offering includes primary medical care, behavioral health, pharmacy and dental services in an integrated model that provides a comprehensive approach to care for our patients.

Position Overview

The Health Information Technology Specialist will assist in managing the electronic health medical record system; including training of staff, provider set up, troubleshooting problems, and managing system upgrades. The Health Information Management Specialist will manage the patient portal and assist in reporting and auditing.

THIS POSITION OFFERS A 40-HOUR WORKWEEK, NO WEEKENDS, FULL BENEFITS PACKAGE, 12 PAID HOLIDAYS, BI-WEEKLY PAY.

• Serve as the corporation's point of contact for the management of the EMR and the liaison between CFHC and the EMR vendor.
• Work with staff and the EMR vendor support to troubleshoot and resolve EMR issues in a timely manner.
• Manage the patient portal, including triaging consumer and staff requests; problem solving; and communicating and working with the patient portal vendor.
• Assist with the reporting system set up and generate reports for clinical quality improvement, data management and system security.
• Assist provider staff with daily operations, this may include but is not limited to template writing, filter set ups, generating MU reports and provider coverage group set up.
• Actively participate in the Continuous Quality Improvement Program as approved by the Board of Directors.
• Assist with UDS and other quality assurance audits.
• Assist and prepare for meetings as assigned. This includes reserving the conference room, making sure computer equipment is available and ready, preparing and distributing the agenda and other documents, and taking meeting minutes.

Experience and Education

• Associate Degree in Health Information Technology (HIT) or other related field (i.e. nursing).
• Minimum one year of experience in the area of health information technology and/or managing EMR, including patient management system, or use of EMR in a clinical environment.
• Must be proficient with Microsoft Excel and Microsoft Word.
• Must be able to work a flexible schedule, including evenings and weekends.
• Must have good communication and organizational skills.
• Ability to interact with professional staff in a proficient manner.
• Must understand how a health clinic operates in relation to the collection of health and demographic data through the use of an EMR for the provision of providing health care, reporting and billing services rendered.

Schedule

Monday to Friday

8am-5pm

8 hour shift

Day shift

Physical Requirements

• May occasionally be required to lift patients, office equipment and paper, usually not exceeding fifty pounds of direct lift.
• Constant standing and walking, occasional bending, stooping, lifting, reaching forward and overhead.
• 401(k) and match
• AD&D insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Holidays
• Vision insurance

Job Type

Base Pay Overview

The starting pay for this position is $51,001.60 annually. Please keep in mind that actual salary will vary based on various factors such as qualifications, skills, competencies, and proficiency for the role.