Health Information Technician: Patient Records & Privacy

US Lawns; Hilo (HI); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

13 paid holidays

21 paid vacation days

21 paid sick days

Medical, dental, vision, and Rx plans

Employee Assistance Program

State retirement system

Student loan repayment programs

Job summary

East Hawaii Region of Hawaii Health Systems Corporation seeks a Health Information Technician to ensure accurate, secure, and timely access to patient information, supporting providers, patients, and the healthcare system.

Role emphasizes confidentiality, regulatory compliance, and accurate recordkeeping across inpatient and outpatient settings on Hawaii's Big Island. External assessments and pre-employment checks apply.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Review medical records for completeness and accuracy, ensuring compliance with standards and regulatory requirements.
• Process and fulfill requests for release of patient information with proper authorization and privacy law adherence (HIPAA and state/federal rules).
• Provide customer service to patients, providers, attorneys, and agencies requesting records, including in-person and phone interactions.
• Prepare records for legal proceedings, including subpoenas, and assist with documentation or testimony as needed.
• Maintain accurate tracking and documentation of all record requests and correspondence in hospital systems.
• Assist with vital statistics processes, including birth certificates and related documentation.

Education

High school diploma or equivalent

Job description

East Hawaii Region of Hawaii Health Systems Corporation seeks a Health Information Technician to ensure accurate, secure, and timely access to patient information, supporting providers, patients, and the healthcare system.

Role emphasizes confidentiality, regulatory compliance, and accurate recordkeeping across inpatient and outpatient settings on Hawaii's Big Island. External assessments and pre-employment checks apply.