Health Information Technician I

US Lawns; Hilo (HI); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

13 paid holidays

21 paid vacation days

21 paid sick days

Medical, dental, vision, and Rx plans

Employee Assistance Program

State retirement system

Student loan repayment programs

Job summary

East Hawaii Region of Hawaii Health Systems Corporation seeks a Health Information Technician to ensure accurate, secure, and timely access to patient information, supporting providers, patients, and the healthcare system.

Role emphasizes confidentiality, regulatory compliance, and accurate recordkeeping across inpatient and outpatient settings on Hawaii's Big Island. External assessments and pre-employment checks apply.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Review medical records for completeness and accuracy, ensuring compliance with standards and regulatory requirements.
• Process and fulfill requests for release of patient information with proper authorization and privacy law adherence (HIPAA and state/federal rules).
• Provide customer service to patients, providers, attorneys, and agencies requesting records, including in-person and phone interactions.
• Prepare records for legal proceedings, including subpoenas, and assist with documentation or testimony as needed.
• Maintain accurate tracking and documentation of all record requests and correspondence in hospital systems.
• Assist with vital statistics processes, including birth certificates and related documentation.

Education

High school diploma or equivalent

Job description

Job Description

Join a dedicated healthcare team where your work directly supports patient care, compliance, and the integrity of medical records. As a Health Information Technician, you will play a vital role in ensuring accurate, secure, and timely access to patient information—supporting providers, patients, and the broader healthcare system. Your attention to detail and commitment to confidentiality will help maintain the highest standards of care and operational excellence.

Key Responsibilities

• Review medical records for completeness and accuracy, ensuring compliance with established standards and regulatory requirements
• Process and fulfill requests for release of patient information, ensuring proper authorization and adherence to privacy laws (HIPAA and applicable state/federal regulations)
• Provide customer service to patients, providers, attorneys, and agencies requesting medical records, including in-person and phone interactions
• Prepare records for legal proceedings, including subpoenas and court cases, and assist with documentation or testimony as needed
• Maintain accurate tracking and documentation of all record requests and correspondence within hospital systems
• Assist with vital statistics processes, including preparing and submitting birth certificates and related documentation

Required Qualifications

To qualify, you must meet all of the following requirements. Please note that unless specifically indicated, the required education and experiences may not be gained concurrently. In addition, qualifying work experience is credited based on a 40-hour workweek.

Education: High school diploma or equivalent.

Medical Records Experience: Two (2) years experience in a health information management department of a hospital or allied medical care facility, or in an allied health or medical program (e.g., nursing unit, admissions dept., clinic, etc.), which included such duties as filing medical records, posting data onto medical records, cross-indexing data, compiling numerical data from medical records or reports, typing/transcribing medical reports, and work of a comparable nature.

Substitutions Allowed:

1. Excess Specialized Experience may be substituted for Medical Records Experience.
2. Successful completion of an associate degree in a health information technology program (HIT) accredited by the Commission on Accreditation for Health Informatics and Information management Education (CAHIIM) or recognized by the American Health Information Management Association (AHIMA), may be substituted for all of the requirements for two (2) years of medical records experience.
3. Successful completion of an associate degree in a health information technology program (HIT) in a foreign country whose professional association has an agreement of reciprocity with the American Health Information Management Association (AHIMA) may be substituted for two (2) years of medical records experience.
4. Successful completion of the correspondence course or the AHIMA Independent Study Programs in health information technology (HIT) and an associate’s degree from an accredited college may be substituted for two (2) years of medical records experience.
5. Possession of a current Registered Health Information Technicians (RHIT) certificate received through successful qualification on the national accreditation examination administered by the American Health Information Management Association may be substituted for all of the requirements.

Company Description

As the Big Island’s leading providers of inpatient and outpatient care, the East Hawaii Region of Hawai`i Health Systems Corporation (HHSC), consisting of Hilo Benioff Medical Center, Honoka'a Hospital, Ka′u Hospital, Yukio Okutsu State Veterans Home, East Hawaii Medical Group and East Hawaii Health Pharmacy, delivers a full range of services and programs. Our three hospitals include 290 beds and more than 1,900 employees. Our medical staff is comprised of 250 physicians, physician assistants and Advanced Practice Registered Nurses, representing 33 specialties. East Hawaii Health is our network of clinics offering primary and specialty care. Hilo Benioff Medical Center functions as a Level III Trauma Center, which includes the second busiest emergency room in the state, providing 24-hour care and serving more than 50,000 patients annually. Honoka'a Hospital and Ka′u Hospital are designated as Critical Access Hospitals. To learn more about the East Hawaii Region, please watch our Video Yearbook or visit www.hbmc.org, www.honokaahospital.org or www.kauhospital.org.

Benefits

• 13 paid holidays each year (104 hours); 14 (112 hours) during election years*
• 21 paid vacation days (168 hours) per year*
• 21 paid sick days (168 hours) per year*
• Medical, dental, vision, and prescription plans
• Employee Assistance Program
• Participation in the State of Hawaii’s retirement system
• Potential eligibility for various student loan repayment & scholarship programs

* Rates listed for paid holidays, vacation and sick days are for 1.0 Full Time Equivalent (FTE) positions assigned to 8 hour shifts. Accruals for these benefits are otherwise prorated based on FTE.

Pre-Employment Health Requirements

Offers of employment will be contingent on successfully passing a pre-employment examination, which includes a drug screen and other regulatory medical requirements such as, but not limited to, a tuberculosis (TB) screen. The cost for drug screening and blood draw for QuantiFERON and Titers, shall be borne by the Hawaii Health Systems Corporation.

Pre-Employment Assessments for External Candidates

As part of the recruiting process for this position, external applicants (job applicants NOT employed by HHSC’s East Hawaii Region) are required to complete pre-employment assessments shortly after application submission. If you are not an employee of the East Hawaii Region of HHSC, you will receive an email containing assessment instructions. We ask that you complete the assessments within two days of receipt of the request.

Equal Opportunity Employer

The East Hawaii Region of Hawaii Health Systems Corporation is a drug free workplace and an Equal Opportunity Employer.

Shift Details

Must be available to work shifts, weekends and holidays as necessary based on hospital operations. Services are provided 24/7.