Health Information Specialist I: ROI & HIPAA Support

Datavant; Palm Springs (CA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Training program

Equipment provided

Benefits package

Job summary

Datavant, an entry level ROI processing role, is onsite in Palm Springs, CA. The position handles medical record requests, organises patient information, and ensures HIPAA compliance while delivering high-quality customer service.

Responsibilities include processing requests, maintaining confidentiality, using multiple platforms, and assisting with administrative duties as needed. Bilingual in Spanish/English is a plus; training and benefits are provided.

Qualifications

• High school diploma or GED required.
• Ability to commute between locations as needed.
• Available for overtime during peak seasons.
• Basic computer proficiency and data entry skills.
• Strong written and verbal English communication.

Responsibilities

• Receive and process requests for patient health information in accordance with policies.
• Maintain confidentiality and security of privileged information.
• Be proficient with facility software and systems.
• Follow conduct policies and inform manager of issues or volumes.
• Assist with additional duties as required and respond to requests promptly.
• Ensure HIPAA privacy compliance and accurate medical records handling.
• Prepare new patient charts and assemble records in standard order.
• Respond to internal and external requests for patient records; handle calls.

Skills

Phone support

Data entry

Multitasking

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

EHR systems

Job description

Datavant, an entry level ROI processing role, is onsite in Palm Springs, CA. The position handles medical record requests, organises patient information, and ensures HIPAA compliance while delivering high-quality customer service.

Responsibilities include processing requests, maintaining confidentiality, using multiple platforms, and assisting with administrative duties as needed. Bilingual in Spanish/English is a plus; training and benefits are provided.