Health Information Specialist I

Datavant; Jackson (MS); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

PTO

Health/Vision/Dental

401k & Tuition Assistance

Job summary

Datavant, a leading healthcare data collaboration platform, seeks a Health Information Specialist I in Jackson, MS to handle patient record requests and ensure privacy and accuracy.

You will process requests by phone, document information across multiple systems, and support a high-volume production environment while maintaining HIPAA compliance and data integrity.

Qualifications

• High School Diploma or GED mandatory.
• Ability to commute between locations as needed.
• Overtime availability during peak periods when required.
• Basic computer proficiency.
• Comfort using phones, fax, printers and other office equipment.
• Strong written and spoken English communication.
• Detail-oriented with accurate data handling for medical records.
• Good data entry speed and accuracy.
• Ability to work with minimal supervision and adapt to changing priorities.
• Organizational skills to manage multiple tasks.

Responsibilities

• Receive and process requests for patient health information per policies.
• Maintain confidentiality and HIPAA compliance for all data.
• Maintain knowledge of facility software and systems.
• Adhere to conduct policies and report site issues.
• Assist with workload fluctuations and additional duties as needed.
• Create digital images of paperwork for electronic records.
• Respond to internal and external requests for records.
• Answer inbound/outbound calls and assist walk-ins if needed.

Skills

Data entry

Verbal & written communication

Attention to detail

Multitasking

Education

High School Diploma or GED

Job description

Datavant and Savant Bio Partner to Deliver End-to-End Clinical Record Retrieval and Abstraction for High-Fidelity Real-World Data.

• Need help with record requests?
• Datavant Connect Login

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavants are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

Health Information Specialist I

8102 Jackson, MS 39216 Full-time regular

Position Highlights

• Full-Time: Monday-Friday 8:00AM-5:00 PM EST
• Location: This role will be performed at one location (Jackson, MS 39216)
• Comfortable working in a high-volume production environment.
• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance

You will

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here . Know Your Rights , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here . Requests for reasonable accommodations will be reviewed on a case-case basis.

For more information about how we collect and use your data, please review our Privacy Policy .