Health Information Specialist

Northwestern Counseling & Support Services Inc; Hill Farm Estates (VT); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Medical and dental coverage

Employer-matched retirement plan

Educational support

Student loan forgiveness program

Job summary

Northwestern Counseling & Support Services Inc. seeks a Health Information Specialist to process medical records requests and ensure EMR privacy compliance. The role involves two EMR systems, privacy regulation adherence, and audit-based duties, with liaison duties to physicians and requestors.

Ideal candidates have healthcare exposure, HIPAA knowledge, and experience in an EMR environment. NCSS offers comprehensive benefits, retirement plan matching, educational support, and potential student

Qualifications

• Must have strong attention to detail and accuracy in handling sensitive health information.
• Excellent written and oral communication, with reliable customer service skills.
• Ability to manage time effectively and maintain strict confidentiality.

Responsibilities

• Process medical records requests within two EMR systems and ensure compliance with privacy regs.
• Research requests to confirm adherence to state and federal privacy regulations.
• Perform compliance audits on records access and related functions.
• Act as liaison between NCSS, primary care physicians, and requesting parties.

Skills

Attention to detail

Communication skills

Time management

Customer service

Critical thinking

Confidentiality

Coachable

Education

High School Diploma

Tools

EMR systems

Disclosure management system

Job description

Are you looking to branch out and become part of an organization that makes a positive difference? Do you want a role where work-life balance is important? Recently named one of Vermont’s Best Places to Work, NCSS is seeking a detail-oriented, tech savvy individual to add to our Health Information Management team! This Health Information Specialist position is part of a small team that’s responsible for processing all medical records requests and ensuring compliance within our electronic medical record system.Primary responsibilities include:Working within two Electronic Medical Records (EMR) systemsResearching medical records requests to ensure adherence with state and federal privacy regulationsProcessing appropriate documentation through our disclosure management system for secure transmissionPerforming compliance audits on records access and other similar audit-based functionsActing as the liaison between NCSS and primary care physicians as well as other requesting partiesSuccessful candidates will possess effective oral and written communication skills, be detail-oriented, possess strong customer service and time management skills, be a critical thinker as well as a coachable team player and must be able to maintain strict confidentiality.While we are willing to train and mentor the right person, ideal candidates would have background in the healthcare field, a solid understanding of HIPAA law and experience within an electronic medical record environment.At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,250 in student loan forgiveness upon the successful completion of your 6-month introductory period. We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont!EOEHiring rate is based on experience, education, and internal equity. Final compensation will be determined in accordance with NCSS policy and applicable laws.High School Diploma with or without experience.