Health Information & Scheduling Manager

St-Croix-Hospice-; La Crosse (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

St-Croix-Hospice- is seeking a Health Information Manager-Scheduler in La Crosse, WI to manage scheduling for field staff, patient records, and clerical operations. You will support patients, families and the clinical team while maintaining HIPAA compliance and efficient workflows.

Responsibilities include coordinating visits, optimizing schedules, handling documentation, and ensuring timely reporting to management. Must pass background checks and have a valid driver's license.

Qualifications

• High school diploma or equivalent.
• Administrative experience in healthcare.
• Intermediate level computer experience.
• Ability to pass background, consumer report and drug test.
• Valid State Driver's License, access to an automobile in good working order, automobile insurance, and acceptable driving record.

Responsibilities

• Schedule field staff tasks in the electronic software system according to scheduling guidelines and optimization standards.
• Coordinate with staff, patients, and physicians to ensure proper care continuity.
• Schedule and reschedule visits, including discharge, OASIS, recertification, and supervisory visits.
• Manage schedules for all patients, updating staff absences and notifying affected parties.
• Address and reschedule missed therapy visits whenever possible.
• Utilize geographic mapping tools for efficient scheduling.
• Maintain the on-call notebook and hospitalization log.
• Prepare and review weekly and monthly schedules, ensuring productivity and geographic efficiency.
• Maintain clinical documentation, including interim orders and plans of care.
• Process travel and expense vouchers and new patient referral information.
• File and date-stamp clinical notes and records.
• Ensure compliance with HIPAA regulations and maintain information security.
• Order and manage medical supply inventory to support patient care.
• Set up IDG conference rooms and prepare meeting agendas.
• Maintain order tracking to ensure timely return and follow-up.
• Answer telephone lines promptly, document calls, and handle messages appropriately.
• Coordinate and verify clinical documentation, including physician orders.
• Prepare and print reports for clinical and management staff.
• Maintain compliance with state and federal documentation requirements.

Skills

Administrative experience

Computer skills

Data entry

Education

High school diploma or equivalent

Tools

EMR systems

Job description

St-Croix-Hospice- is seeking a Health Information Manager-Scheduler in La Crosse, WI to manage scheduling for field staff, patient records, and clerical operations. You will support patients, families and the clinical team while maintaining HIPAA compliance and efficient workflows.

Responsibilities include coordinating visits, optimizing schedules, handling documentation, and ensuring timely reporting to management. Must pass background checks and have a valid driver's license.