Health Information ROI Technician

Veterans Health Administration; Charleston (SC); On-site; USD 36,000 - 59,000; Full time

Job summary

Veterans Health Administration, Charleston, SC, seeks a Medical Records Technician (ROI) to manage requests for health information in accordance with Privacy Act, FOIA, and HIPAA.

You will log requests in ROI software, verify authorizations, assist callers, and guide release of information while safeguarding patient privacy. This is a federally governed role with VA benefits and a standard work schedule.

Responsibilities

• Process all incoming ROI requests for the facility per VA policies.
• Ensure proper authorization exists before release of information.
• Input all requests into ROI software for logging and tracking.
• Respond to patients and callers; assist with form completion.
• Provide advisory/technical assistance on release of information to staff and patients.
• Locate materials in health records and prepare information for release.

Tools

ROI software

AMIE

EHR

Social Security portal

Job description

Veterans Health Administration, Charleston, SC, seeks a Medical Records Technician (ROI) to manage requests for health information in accordance with Privacy Act, FOIA, and HIPAA.

You will log requests in ROI software, verify authorizations, assist callers, and guide release of information while safeguarding patient privacy. This is a federally governed role with VA benefits and a standard work schedule.