ROI Health Information Specialist

U.S. Department of Veterans Affairs; Saint Cloud (MN); On-site; USD 42,000 - 62,000; Full time

Job summary

U.S. Department of Veterans Affairs in St. Cloud, MN seeks a Medical Records Technician (ROI) to review and process requests for patient PHI and provide direct customer service to Veterans and authorized third parties.

The role requires knowledge of medical terminology, privacy laws, and efficient handling of health information. Responsibilities include processing ROI requests via AMIE, ensuring compliance with Privacy Act, FOIA, and HIPAA, and producing clear written responses.

Qualifications

• One year of creditable experience or education as specified for MRT (ROI).
• Knowledge of medical terminology and health records; familiarity with privacy and release of information rules.

Responsibilities

• Provide copies of Veteran's health information upon signed requests or valid authorizations.
• Process ROI requests and evaluate their validity under applicable laws (HIPAA, FOIA, Privacy Act).
• Respond to callers/visitors and compose routine responses for release of information.

Skills

Medical terminology

Privacy regulations

Customer service

Health information management

Education

Associate degree in health information technology/health information management

Bachelor's degree in health information management

Tools

AMIE

Release of Information software

Microsoft Word / Excel

Job description

U.S. Department of Veterans Affairs in St. Cloud, MN seeks a Medical Records Technician (ROI) to review and process requests for patient PHI and provide direct customer service to Veterans and authorized third parties.

The role requires knowledge of medical terminology, privacy laws, and efficient handling of health information. Responsibilities include processing ROI requests via AMIE, ensuring compliance with Privacy Act, FOIA, and HIPAA, and producing clear written responses.